Advanced Specialist, Faculty Advisor: MyLab – Sciences
PearsonDescription
The Faculty Advisor for Sciences is a key member of the Faculty Advisory Team within the Pearson North America Higher Education Customer Success Organization. They will strategically identify and partner with key course-level administrators, acting as a pedagogical and subject-matter expert on the alignment of Pearson digital products with instructors’ learning objectives and student outcomes. This particular position requires expertise and experience in teaching Physics at the college or university level.
The Faculty Advisor will have expert-level knowledge of Pearson digital implementation models within courses related to their own teaching/research field and be able to extrapolate those skills into a variety of fields within Sciences and further apply their mastery to related disciplines that utilize the same core learning tools. The Faculty Advisor must be able to investigate and respond to questions, offering responses tailored to specific audiences and purposes. They will develop and utilize a set of milestones to effectively track growth and success, using an established rubric and reporting template to facilitate these internal and external discussions. The Faculty Advisor will also collaborate with other teams to provide insights and feedback from the perspective of an instructor.
The Faculty Advisor will also be responsible for equipping faculty at pre-identified accounts with the necessary skills and information they will need to maximize the impact of the Pearson digital product in their course each term, which includes facilitating face-to-face and virtual trainings or workshops and/or creating implementation-specific product tutorials or videos to support proper rollout and usage.
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
Responsibilities
Partner with course-level administrators, providing discipline experience and digital product knowledge, to advise on the right integration of Pearson digital products and implementation that will best support teaching and learning goals
Consult on digital assessment, grading, and reporting strategies; Provide deep understanding and best practices knowledge instructing with Mastering courseware
Consult with customers on modifying or creating content
Create department-specific training resources such as videos, guides, and live as well as recorded webinars as needed
Consult with Product teams to advise on development of new platforms, tools, and features
Partner with Sales in campaigns, calls and meetings, demonstrations, and other sales enablement initiatives
Use a set of success metrics and reporting structures to provide customers as well as internal stakeholders with written documentation of the recommendations and evolution of the course design and implementation
Requires some travel to conduct face-to-face training and implementation workshops as well as attend relevant conferences and internal meetings.
Qualifications
Master's degree in assigned discipline area (Physics) is required
At least 5 years of teaching experience at the collegiate level or comparable is required
Power-user experience with Pearson Mastering preferred
Knowledge and experience in multiple fields in Sciences preferred; additional experience with Engineering, Geosciences, and/or Biology a plus
Online teaching experience preferred
LMS Experience preferred
Experience with Copilot and other Generative AI tools a plus
Ability to engage with international customers in different time zones a plus
Experience presenting at conferences, department meetings, and events
High Achievement: Collegiate Teaching Award(s)
Primary Location: US-RE-Remote
Work Locations: US-Remote Remote
Job: Faculty Advisor (Customer Success)
Organization: North America
Employee Status: Full-Time
Job Type: Standard
Shift: Day Job
Schedule: 40 hours per week; flexibility to accommodate teaching schedule may be possible
Salary: $68,000-73,000 annually
This position is eligible for Pearson’s annual incentive program. Information on benefits can be found here.
Applications will be accepted through March 15, 2026. This window may be extended depending on business needs.
Hiring Process:
Initial Interview with Human Resources Recruitment
Interview with panel of Faculty Advisory Services Manager, Product Marketing Specialist, Product Management Specialist, and/or Product Management Director
Work Sample Project: Brief video to train on an aspect of Mastering and video to promote a feature of Mastering
Second interview with Faculty Advisory Services Manager, Faculty Advisors, and/or Product Marketing Specialist if necessary