AI Agent Developer – Business Platforms (Remote)

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.

We are currently hiring a AI Agent Developer – Business Platforms​ to help grow our company and ensure our mission is achieved!     

This role is a work from home position and can be performed remotely anywhere in the continental US or in our corporate location in Utah.  

Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development. 

WE ARE: Prog Tech embodies the modernity and transformational vision that is core to our business evolution. As passionate and hungry technical experts, we join together on the mission of progressing through technology. We believe in taking pride in our engineering, in the relentless pursuit of daily progress, and to bring others with you in your march to the future. We continuously experiment, fail fast, and constantly deliver. 

YOU ARE: a hands on Ai Agent Developer who will be building and deploying AI agents that solve real business problems across Progressive Leasing. You will work primarily in Microsoft Copilot, Copilot Studio, and Power Platform to design and deliver agent workflows, with a focus on integrating those agents into internal systems — CRMs, ticketing tools, data sources, and line-of-business applications. You bring deep experience with low-code and pro-code agent development patterns, know how to establish secure and reliable connections between AI systems and enterprise infrastructure, and can take a business use case from whiteboard to working agent without heavy technical oversight.

YOUR DAY-TO-DAY:

• Design, build, and deploy AI agents that solve real business problems across Progressive Leasing using Microsoft Copilot Studio, Power Platform, and related tools
• Take business use cases from whiteboard to working agent — owning conversation design, topic authoring, action integration, and end-to-end delivery without heavy technical oversight
• Build and maintain integrations between AI agents and enterprise systems via APIs, connectors, and webhooks — including CRMs, ITSM platforms like ServiceNow, and internal data sources
• Develop custom connectors and Power Automate flows that give agents secure, reliable access to the data and services they need to be useful
• Leverage Microsoft Graph API to connect agents with organizational data and M365 services, enabling richer and more context-aware agent behavior
• Implement authentication and authorization patterns for enterprise agent integrations — including OAuth, service accounts, and managed identities
• Engineer prompt configurations, system prompts, grounding strategies, and fallback behaviors that make agents reliable, accurate, and safe in production
• Document agent architecture, data flows, and integration points clearly for security review, handoff, and ongoing maintenance
• Partner closely with the AI Product Manager to receive prioritized use cases and deliver working agents that meet business requirements and adoption goals

YOU'LL BRING:

• 3 to 5 years’ of experience in software development, with at least 1 year focused on AI agent development, conversational AI, or intelligent automation
• Hands-on proficiency with Microsoft Copilot Studio — building, configuring, and deploying custom agents with conversation design, topic authoring, and action integration
• Power Platform development experience across Power Automate, Power Apps, and Dataverse — including both low-code flows and custom connector development
• Experience integrating agents with enterprise systems via APIs, connectors, and webhooks — including CRMs, ITSM platforms, and internal data sources
• Understanding of Microsoft Graph API and how to use it to give agents access to organizational data and M365 services
• Familiarity with AI platforms beyond the Microsoft ecosystem — including OpenAI/ChatGPT APIs and Anthropic Claude — and an understanding of how different LLM providers can be leveraged for different agent use cases
• Familiarity with authentication and authorization patterns for enterprise integrations — including OAuth, service accounts, and managed identities
• Basic to intermediate scripting ability in Python or JavaScript/TypeScript for pro-code extensions and custom connector logic
• Experience working with prompt engineering and LLM configuration within agent platforms — including system prompts, grounding, and fallback behavior design; hands-on experience with ChatGPT or Claude in addition to Microsoft Copilot is highly valued
• Demonstrated ability to self-motivate, self-direct, and be flexible within a fast-paced environment
• Bachelor’s degree or equivalent work experience
• AI‑enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve

WE OFFER:     

• Competitive Compensation 
• Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave 
• Company Matched 401k 
• Paid Time Off + Paid Holidays + Paid Volunteer Hours 
• Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante) 
• Employee Stock Purchase Program 
• Tuition Reimbursement 
• Charitable Gift Matching 
• Job required equipment and services 

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.