Ready to take the next step in your international career? We can support you!
Ubiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their global teams. We connect top LATAM talent with international product companies while providing full employer-of-record support and long-term career development.
In this opportunity, you will join a global engineering organization undergoing an AI-native transformation, helping engineering teams adopt modern AI development workflows and significantly accelerate their productivity.
This role combines hands-on engineering expertise, AI tooling mastery, and developer enablement, helping teams integrate AI-powered workflows into their daily development processes.
Challenge
We’re looking for an AI Developer Relations – DevX professional to act as the human-centered research engine behind a developer productivity transformation initiative.
In this role, you will investigate how engineers truly experience their workflows across the full Software Development Lifecycle (SDLC). Through structured developer listening tours, workflow observation, and friction analysis, you will transform qualitative developer feedback into actionable insights and measurable improvement opportunities.
This is not a traditional research or analyst role. The ideal candidate has real engineering experience and understands the day-to-day reality of writing production code in distributed environments. You must be able to quickly build trust with engineers across all seniority levels — from IC-level contributors to Staff engineers — and translate their experiences into structured insights that guide organizational improvements.
This role is particularly well suited for LATAM-based professionals who thrive in cross-cultural environments, bridging U.S. product expectations with the operational realities of distributed engineering teams.
Responsibilities:
- Conduct structured developer listening tours with engineers across multiple teams and seniority levels.
- Investigate and map current developer workflows across the entire SDLC, including code review, testing, deployment, and tooling usage.
- Identify friction points affecting developer productivity, collaboration, and delivery speed.
- Translate qualitative insights from interviews into structured backlog items for engineering teams.
- Establish baseline developer experience metrics and track improvements over time.
- Use AI-assisted tools to analyze interview transcripts, identify patterns, and extract insights at scale.
- Create workflow maps and friction heatmaps that visualize developer bottlenecks across teams and processes.
- Deliver weekly friction trend reports and insights to leadership stakeholders.
- Collaborate with engineering, product, and AI transformation teams to prioritize improvements.
- Maintain a living registry of developer experience insights and continuously update research findings.
Mandatory Skills:
- 5+ years of experience in Developer Experience, Developer Relations, Engineering Management, or a hybrid engineering/research role.
- Prior experience writing production code in at least one modern programming language (Python, TypeScript, Go, or similar).
- Strong understanding of software development workflows and the SDLC.
- Experience conducting qualitative research with engineering teams, including interview design and insight synthesis.
- Ability to translate developer feedback into structured product, tooling, or process improvements.
- Familiarity with AI-assisted analysis tools such as ChatGPT or Claude for research acceleration.
- Experience working with project management platforms like Jira or Linear.
- Experience creating documentation and research artifacts using tools such as Notion, Confluence, Miro, or FigJam.
- Strong communication skills and ability to build trust with engineers across seniority levels.
- Professional fluency in English and native or advanced Portuguese or Spanish.
Nice to Have:
- Experience working in Developer Relations (DevRel) or Developer Productivity programs.
- Exposure to AI transformation initiatives or developer productivity tooling.
- Familiarity with developer productivity frameworks or metrics such as DORA.
- Experience working in SaaS or platform engineering environments.
- Experience conducting research with distributed international teams.
- Knowledge of developer workflow tools such as GitHub, CI/CD systems, and code review platforms.
- Experience designing and running developer surveys or developer sentiment programs.
Team & Environment:
- Distributed engineering environment spanning U.S. and LATAM teams.
- Strong collaboration between engineering, product, and developer experience functions.
- Opportunity to work on AI-driven developer productivity transformation initiatives.
- Highly cross-functional role interacting with engineers, leadership, and transformation teams.
- Fast-paced environment focused on continuous improvement and developer-centered innovation.
- People First. We are all about people!
- Challenge yourself. There’s always room for improvement and continuous improvement is in our essence.
- Make it happen. Be ready to take challenges as they come. It’s all about attitude and commitment.
- We’re in this together. We work as a team, thrive as a team, and evolve as a team.
- Averaging on awesome. We work hard to deliver high-quality services and look forward to exceeding expectations.
- Keep it real. We promise you honesty, transparency, and openness, regardless of the situation.
- You are placed in a product-based company, with the same treatment as their full-time employees.
- Have our full back-office support, from career guidance to HR and concierge services.
- Enjoy our remote-first policy – we are a distributed team, after all.
- Get your own MacBook (none of that "bring your own device" stuff here).
- Have access to growth opportunities with other amazing technology professionals, through tech talks, chapter meetings, and even remote happy hours for tons of fun!
- Improve your English through free lessons with a native English speaker - get to the next level on your communication skills!
- Candidate Referral bonus (promote Ubi to your tech friends, and get paid for it!)
- Miss working in the office? Our cool Florianópolis headquarters is available, whenever you want, with weekly quick massages & tasty snacks, soft drinks, and games