Application Developer

Location: Kolkata, India | Hybrid (3 days per week in office)

About This Role

Hyland is seeking an Application Developer to join our Information Systems team, focusing on building and configuring solutions within Hyland's Salesforce platform. In this role, you will translate business and technical requirements into working solutions, with a strong focus on Sales Cloud, Service Cloud, and Revenue Cloud managed packages. If you thrive on solving complex business problems through declarative and programmatic Salesforce capabilities and enjoy collaborating with a talented team to drive continuous improvement, we'd love to hear from you.

Your Role Responsibilities? Here's What You'll Do.

• Translate business and technical requirements into working solutions in accordance with best practices; design, prototype, build, and configure solutions while supporting solution design for other team members.
• Communicate and gain approval from team members on developed solutions; collaborate across business areas to ensure solutions meet requirements and revise as necessary.
• Develop and execute unit and integration testing of business applications, ensuring optimal performance, resolving issues, and advising business customers on testing practices.
• Migrate solutions within the DevOps pipeline using designated tools, adhering to change management procedures and ensuring all solutions are thoroughly documented for ease of maintenance.
• Participate in planning, prioritizing, and estimating incoming work; identify opportunities to improve team standards and work with peers to drive process improvement.
• Safeguard the security, integrity, and confidentiality of the company's internal systems and data by complying with all corporate and departmental privacy and data security policies and practices.

Role Essentials

• Bachelor's degree in Computer Science or equivalent experience, with an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job.
• 5+ years of experience supporting the Salesforce platform, with a focus on Sales Cloud, Service Cloud, and Revenue Cloud managed packages.
• Experience with declarative and programmatic Salesforce capabilities, including Flow, Lightning Web Components, Apex, SOQL, and SOSL.
• Good oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact.
• Good organizational, multi-tasking, and time management skills, with the ability to work independently and effectively in a team environment.

Technology Tools

• Salesforce (Sales Cloud, Service Cloud, Revenue Cloud)
• Flow
• Lightning Web Components
• Apex
• SOQL & SOSL

What We'd Like to See (Preferred Skills)

• Experience supporting additional financial systems and integration platforms, with the ability to connect Salesforce with related packages and applications.
• Strong collaboration and interpersonal skills, with the ability to maintain solid rapport with team members and professionalism with those outside of the department.
• Good attention to detail, with the ability to handle sensitive information with discretion and tact in a professional setting.
• Demonstrated ability to identify process improvement opportunities and work with peers to drive meaningful enhancements to team standards.
• Ability to manage competing priorities and deliver high-quality solutions in a fast-paced, team-oriented environment.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry‑leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee‑centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.