Applied AI Consultant – Customer Operations & AI (LATAM Focus)
Customer Analytics International🏢 About Us
Customer Analytics International isn't your traditional consulting firm. We are an elite boutique specialized in Customer Operations and Sales, where high-level strategic vision meets cutting-edge AI technology. Our DNA is rooted in top-tier strategy (ex-McKinsey, BCG, Bain), and we operate at the highest levels, advising C-suites and boards of global enterprise leaders. We apply advanced algorithms, Machine Learning, and LLMs to massive real-world data to unlock actionable business value.
💼 What We Offer
Compensation: €50,000 – €80,000 base salary (benchmarked to technical expertise), with results-based annual bonuses.
Work Model: Flexible / Remote with frequent travel across the LATAM region. High flexibility and physical presence on-site at client premises during project execution are strictly required.
Exponential Growth: Rapid technical and strategic development. A steep learning curve with immediate ownership of complex AI/ML solutions from day one.
Elite Network: Direct exposure and close collaboration with MBB consulting partners and leading tech experts in enterprise AI.
Real-World Impact: Your models will go straight into production in large-scale enterprise environments, directly shaping C-suite strategic choices.
⚙️ What You Will Do
You won't just build models "in a vacuum". You will be in the room where decisions happen, translating complex data into strategic business decisions that transform daily operations worldwide.
Advanced Analytics & ML: Design and deploy Machine Learning models (clustering, sentiment analysis, purchase propensity models, churn and customer lifetime value models) tailored to Customer Operations and Sales.
GenAI & NLP Integration: Build and test LLM-based pipelines, RAG architectures, and NLP flows for voice and text interaction analysis.
Data Processing: Manipulate and structure large volumes of unstructured data from diverse client systems (CRMs, telephony logs, interaction transcripts).
Strategic Translation: Translate complex algorithmic outputs into clear, visual, and actionable business insights for C-suite decision-makers.
🔍 What We Are Looking For
Must Have:
Technical Stack: Strong proficiency in Python, SQL, and core Data Science libraries (Pandas, Scikit-Learn, PyTorch/TensorFlow).
AI & NLP Expertise: Hands-on experience integrating LLM APIs (OpenAI, Anthropic, etc.) and building modern data processing frameworks.
Experience: 2–4 years of experience as a Data Scientist or Applied AI Consultant, preferably in management consulting, enterprise tech, or Customer Analytics.
LATAM Mobility: Full willingness to travel and spend extended periods on-site across Latin America (Mandatory Requirement).
Languages: Fluent in Spanish and English (C1 Level required).
Nice to Have:
Working knowledge of Italian.
Experience with Data Visualization tools (Power BI, Tableau) or Cloud infrastructures (AWS, GCP, Azure).