Bilingual New Business Underwriter

The Underwriting Team is looking for an analytical, self-starter to join the unit as a New Business Quoter and Underwriter. This role will involve analyzing the rating information, assessing the group’s specific risk characteristics as well as delivering clear, accurate and complete quotes for our Manulife Account Executives and Advisor community.

Responsibilities:

• Accurately analyze group characteristics and input plan design detail, employee data, premium, claims and rate history in PlanLink to build an attractive, professional new business proposal within the stated turnaround time of 24 hours

• Possess solid understanding of group benefits in order to interpret Advisor specifications or current carrier contracts to fit Manulife’s plan design features

• Review final proposal output including rates to ensure accuracy and responsibility of final action.

• Provide underwriting decisions through clear verbal and written communications

• Conduct constructive negotiations using underwriting judgment and guidelines

• Evaluate and act on risk propositions

• Provide valuable underwriting and benefit recommendations to improve the clients' group benefit spend.

How will you create impact?

Reporting to the Small Business Underwriting Manager, the Underwriter position is accountable for analyzing group characteristics, benefits, and plan design in order to appropriately price and win new group business. The SBS team is responsible for completing more than 25,000 quotes a year ranging from 2 to 50 lives.

Required Qualifications:

• Bilingualism (French & English), required

• Strong customer service skills with the ability to negotiate with the Advisors, Account Executives and Head office partners

• Excellent PC skills – excel, word, outlook

• Ability to prioritize high volumes of work and multiple priorities within set time constraints

• Ability to meet and work within timely deadlines

• Excellent attention to detail

• Proven mathematical skills

• Strong oral and written communication

• Relationship building

• Develops productive working relationships across diverse organisations to produce superior solutions

• Stays current on Manulife’s strategy, key priorities, and market trends

• Implement with excellence and a commitment to high quality

• Flexible hours to meet the needs of our customers across the country

• Demonstrated knowledge of and experience with Group Life and Health concepts, benefits, and products

• Previous experience in a customer service-oriented role.

• Previous underwriting experience is an asset, as is enrollment in or completion of LOMA, HIAA, or CEBS.

The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are 

• more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Ontario - Full Time RemoteRemote

Salary range is expected to be between

$51,975.00 CAD - $86,625.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.