Business Technology Administrator :: Raleigh, NC (Remote)

Business Technology Administrator

Location: Raleigh, NC (Remote)

Duration: 12 months

Position Summary:

Seeking for a Business Technology Administrator responsible for managing and improving business technology solutions that support organizational operations. This role involves overseeing business application platforms, managing user access, and ensuring solutions effectively support business processes. You will collaborate with stakeholders to optimize technology, implement enhancements, and provide training and guidance for the effective use of enterprise platforms.

Responsibilities:

• Administer platforms like Salesforce, Asana, Smartsheet, Jira, and SAS Viya.
• Manage user accounts, security roles, permissions, and software subscriptions.
• Configure workflows, forms, dashboards, templates, and reports.
• Collaborate with stakeholders to recommend technology solutions.
• Develop and maintain documentation and training materials.
• Provide user support and communicate system updates.
• Build relationships with business teams to understand technology needs.

Must-Have Skills and Experience:

• 5 years of experience in administering enterprise SaaS applications (Salesforce, Smartsheet, Asana, Jira, Microsoft 365, SAS Viya).
• 5 years of experience in configuring workflows, reports, and system components.
• 3 years of expertise in software licensing, subscription management, and documentation development.
• 3 years of strong communication, training, organizational, and problem-solving skills.
• 3 years of ability to analyze business processes and recommend technology-based improvements.