Housing Systems Configuration Consultant - CRM, Customer Engagement, Self-Service Portal, Support Services

Job Description

Are you an experienced Housing Software Consultant?  Do you have experience of the configuration of CRM, Customer Engagement, Support Services, Self Serve Portal modules having been involved in systems implementations and upgrades?  Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Implementation Consultant with all around modular experience for an organisation that are modernising and undergoing a systems upgrade.  3 Months, Outside IR35.

The role will involve advising my client on implementation best practice, system build, configuration options, training, testing, documentation, reporting, data migration and housing business process capture. Any involvement in these fields would be highly beneficial to your application and experience with a variety of systems modules would be ideal for this role.  Social Housing business experience and time spent working on housing software implementation, upgrade or day-to-day upkeep are necessary experiences for this position.

Must Have

• Experience working in an implementation capacity (implementation, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications - specifically configuration experience

• Experience with a Social Housing Management System (Such as NEC Housing, MRI Enterprise/Orchard Housing, MRI Housing One/OPENHousing, Civica Cx Housing, Aareon QL/MIS ActiveH/Homemaster, Rubixx, etc)

• Modular experience - CRM, Customer Engagement, Support Services, Self Serve Portal modules 

Nice to Have

• Business Analysis

If this role describes you, then please apply without delay for the opportunity to achieve your potential and continue your consultancy career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.