Infrastructure Systems Engineer

Infrastructure Systems Engineer

About the Role:

As an Infrastructure Systems Engineer with Conduent, you’ll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person’s contributions. Each day you’ll feel challenged and know you are making a difference. At Conduent, we believe everything touches everything, and to that end we value our work and each other in the process, making it an award-winning place to work.

We are looking for a motivated and technically skilled Infrastructure Systems Engineer to join our infrastructure platform team. In this mid-level role, you will be responsible for the day-to-day management, operation, and continuous improvement of our virtual machine infrastructure across VMware/vSphere and Microsoft Azure environments. You will work closely with platform, DevOps, and application teams to ensure reliable, scalable, and well-governed IaaS services.

Key Responsibilities:

• Administer, operate, and support virtual machine infrastructure across VMware vSphere and Microsoft Azure environments

• Provision, configure, and decommission VMs in alignment with organizational standards and capacity plans

• Develop and maintain Ansible playbooks and roles for automated configuration management, patching, and compliance enforcement

• Monitor VM health, performance, and resource utilization; identify and resolve infrastructure incidents in a timely manner

• Collaborate with platform engineering and security teams to implement hardening standards and ensure infrastructure-as-code best practices

• Participate in on-call operational support for VM-related incidents and service requests (e.g., patch management, certificate rotation)

• Maintain accurate documentation for VM runbooks, configurations, and operational procedures

• Contribute to lifecycle management activities including OS patching, image management, and template standardization

• Support capacity planning efforts by tracking utilization trends and making recommendations for rightsizing or scaling

• Assist in evaluating new tooling and technologies to improve automation, observability, and operational efficiency

Required Experience: 

• 3–5 years of hands-on experience managing virtual machine infrastructure in enterprise environments

• Proficiency with VMware vSphere, including ESXi, vCenter, and VM lifecycle management

• Demonstrated experience with Ansible for configuration management and automation

• Solid understanding of networking concepts (VLANs, subnets, DNS, load balancing) as they relate to VM connectivity

• Experience with Linux and Windows Server administration in a virtualized environment

• Familiarity with infrastructure-as-code principles and practices

• Strong troubleshooting and diagnostic skills across computer, storage, and network layers

• Ability to work independently and manage multiple concurrent tasks with minimal supervision

• Must reside within the United States

• Requires additional fingerprint/background clearance, and ongoing recertification every 3 years.

Preferred Qualifications:

• Working experience with Microsoft Azure IaaS services (Virtual Machines, VNets, Managed Disks, Azure Resource Manager)

• Experience with Azure CLI, OpenTofu, or similar for infrastructure provisioning automation

• Familiarity with VM image/template pipelines (e.g., Cloud Init)

• Exposure to monitoring and observability platforms (e.g., Splunk, AppDynamics, Azure Monitor)

• Knowledge of ITIL or similar IT service management frameworks

• Relevant certifications such as VMware VCP, Microsoft AZ-104, or Red Hat RHCSA/RHCE

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

• Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance

Working for You

We offer perks and rewards designed to support you:

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one

• Retirement Savings: Robust programs to help you secure your financial future

• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more

• Career Growth Opportunities: Paths for advancement within a global organization

• Paid Training: Learn while you earn with award-winning learning platforms

• Paid Time Off: Competitive PTO packages to help you recharge

• Great Work Environment: Join an award-winning culture that values diversity and inclusion

Join Us

At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you’ll find opportunities to:

• Bring your authentic self to work every day.

• Grow and thrive both personally and professionally.

• Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.

With over 50,000 associates in 24 countries, you’ll be part of a global team that’s shaping the future — for the company and for yourself.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $96,250-$125,000 annually.