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IT - Clemson University - Technical Trainer - Consultant - Technical Writer

Abacus
5 days ago
Contract
Remote
Copywriting

Position Information

Position Type Staff Augmentation Hours/Week 40
Billing Type Hourly Shift Day
Projected Start Date 10/18/2026 Start Time 8:00 AM
Projected End Date/Duration 12 Months from projected start date End Time 5:00 PM
Bid Limit Per Vendor 2 Number of Positions 1
Desired Career Level Experienced Non-manager Minimum Education Level Bachelor's Degree
Weekend None

Position Location

Address 118 Ravenel Center Pl City Seneca
State South Carolina Zip 29678
Country UNITED STATES

Requirements

Travel Required No Security Required Yes
Onboarding Category

  • Resume
  • R2R
  • Cover Letter
  • Meets Work Location

Position Description

Please ensure you attach the SC Cover Sheet (attached), a valid Right to Represent, and the candidate's resume with full legal first name, and last name. Posting attachments should be named as AttachmentName_PostingID_LastName_FirstName. Ex: Resume_1234_Last_First, RTR_1234_Last_First, Coversheet_1234_Last_First

Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the Sub Vendor usage form.

The State of South Carolina is looking for a Technical Trainer - Consultant (Technical Writer)
Why is this position open: Rebid for incumbent resource
Will close to submissions on 10/6 at 5:00PM EST.
Interview Process: 1 round, virtual
Duration of the Contract: 12 months
Possibility for Extension: Yes
Work Location: Role is 100% remote
Candidate location: Candidate must be a CURRENT SC or GA resident. No relocation allowed.

Role Summary/Purpose:
The Technical Writer will work with various internal teams including the Project Director/Project Managers, Technical Director/Developers, and Business Analysts/SMEs in a development environment, to create business and technical project artifacts that will be utilized internally by the project team, executive management, agency staff and/or externally by vendors, CMS or other stakeholders. We are looking for candidates who are highly organized, can work independently in a fast-paced environment and produce multiple quality deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly.

Essential Responsibilities:
1. Work alongside the Business Analyst/SMEs and technical staff to understand the goals/objectives of the project in order to assist in creating deliverables and supporting project documentation
2. Provide recommendations on deliverables to be produced as a result of analysis/design discussions
3. Work with technical staff to make deliverables easy to understand
4. Organize and write supporting documents when needed
5. Select photographs, drawings, diagrams, and charts that increase users' understanding
6. Revise documents as new issues arise
7. Aid in organizing and maintaining the project's SharePoint and other document repository

Required Skills

Skill Type
Skill Name
5+ years of related experience in IT including experience in a position requiring development of structured written materials and visual aids
3+ years of technical writing experience
Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel
3+ years of experience with MS SharePoint application
Advanced in Microsoft Office (Word, Excel, PowerPoint, Visio) and working with templates and style guidelines for branding consistency

Preferred Skills

Skill Type
Skill Name
Completed Bachelor's degree
Experience in writing Advanced Planning Documents and/or Request For Proposals
Understanding of LEAN / Agile development style
Experience with BizAgi
Experience in a government environment

Attachment:
Statement of Work (SOW) for Contingent Labor Request
Company / Department culture (why do you enjoy working for the company – selling points for potential candidates):

This is a large project complex transition project. A majority of the team is made up of experienced consultants, and we are seeking individuals who are highly productive, very flexible, and can work in an environment where ambiguity is common. Each team member is expected to contribute with minimal supervision.

Candidates who enjoy working on complex, change-oriented projects with motivated team members will find this position attractive.
Why is this position open (new role, increased work load, new dept, resignation, promotion)?
Rebid - This position needed to lead documentation effort in preparation for MMIS transition project.
Scope of the project:
The MMIS transition project is a large IT project for the State of South Carolina to replace the current MMIS systems to a different technology per CMS guidelines, and related applications with a modern, service oriented architecture based system. This project is complex and will demand exceptionally high quality team members with good language skills, and a focus on delivery of high quality work products.
Role Summary/Purpose:

The Technical Writer will work with various internal teams including the Project Director/Project Managers, Technical Director/Developers, and Business Analysts/SMEs in a development environment, to create business and technical project artifacts that will be utilized internally by the project team, executive management, agency staff and/or externally by vendors, CMS or other stakeholders. We are looking for candidates who are highly organized, can work independently in a fast-paced environment and produce multiple quality deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly.

Essential Responsibilities:
  1. Work alongside the Business Analyst/SMEs and technical staff to understand the goals/objectives of the project in order to assist in creating deliverables and supporting project documentation
  2. Provide recommendations on deliverables to be produced as a result of analysis/design discussions
  3. Work with technical staff to make deliverables easy to understand
  4. Organize and write supporting documents when needed
  5. Select photographs, drawings, diagrams, and charts that increase users' understanding
  6. Revise documents as new issues arise
  7. Aid in organizing and maintaining the project's SharePoint and other document repository
Required Knowledge/Skills:
  1. 5+ years of related experience in IT including experience in a position requiring development of structured written materials and visual aids
  2. 3+ years of technical writing experience
  3. Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel
  4. 3+ years of experience with MS SharePoint application
  5. Advanced in Microsoft Office (Word, Excel, PowerPoint, Visio) and working with templates and style guidelines for branding consistency
Preferred Requirements/Skills:
  1. Completed Bachelor's degree
  2. Experience in writing Advanced Planning Documents and/or Request For Proposals
  3. Understanding of LEAN / Agile development style
  4. Experience with BizAgi
  5. Experience in a government environment
Additional Skills:
  1. Ability to communicate effectively, verbally and in writing, to interact effectively with internal and external vendors, project team members, management and agency departments, to build relationships and use facilitation skills with both technical and non-technical personnel
  2. Experience in organizing information in a way that is appropriate for technical explanations without losing sight of the needs and aptitude of the audience
  3. Ability to collaborate and coordinate with multiple teams and vendors
  4. Ability to work independently and as a member of a team
  5. Ability to multitask and prioritize tasks effectively in order to meet deadlines
  6. Keen attention to detail while maintaining the ability to see the big picture
  7. Ability to absorb and retain complex processes
  8. Strong language skills
  9. Demonstrable understanding of the rules of English grammar and usage
  10. Ability to accept changes and constructive criticism in a fast turn-around environment


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