Remote Personal Lines Sales Manager Build & Lead a Remote Sales Team

Remote Personal Lines Sales Manager – Build & Lead a Remote Sales Team

Cisneros Insurance Agency is seeking an experienced Personal Lines Sales Manager to build and lead a new remote sales team from the ground up.

This is not a position where you will inherit an established sales department. You will have the opportunity and authority to recruit your team, develop the sales process, establish performance standards, train and coach producers, and build a high-performing remote sales organization.

We are looking for a hands-on sales leader, not simply an administrative manager. You should enjoy listening to sales calls, coaching producers, role-playing sales conversations, analyzing performance, improving processes, and holding team members accountable through clear and tactful conversations.

Our sales philosophy is centered around value, coverage, advice, and understanding the customer's needs—not simply offering the lowest price.

Our producers sell Farmers Personal Lines products including Auto, Home, Renters, Umbrella, Life, and Specialty products. Through Farmers Choice, we also have access to additional carriers when Farmers is not competitive or a particular risk does not fit Farmers underwriting guidelines.

Sales opportunities will primarily come from internet leads and outbound campaigns.

Compensation:

$60,000 annual base salary

Up to $7,500 additional bonus opportunity during the first 90 days

Ongoing performance-based bonuses

Expected total compensation: $90,000–$110,000+

$120,000+ earning potential for exceptional performance

Following the initial ramp-up period, bonus compensation is based on team production, successful producer development, and quality of business.

This is a 100% remote, full-time Monday–Friday position. Candidates may be located anywhere in the United States but must be available to work during Pacific Time business hours.

Salary Range: $90,000.00 - $110,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Health Insurance

Life Insurance

Mon-Fri Schedule

Retirement Plan

• Active Property & Casualty insurance license required
• California Property & Casualty license strongly preferred
• Candidates licensed in other states, including Texas or Arizona, will be considered if eligible and willing to obtain the appropriate California nonresident license
• Minimum 3 years of experience directly managing remote sales teams required
• Personal Lines insurance sales experience required
• Demonstrated experience recruiting, hiring, training, coaching, and developing sales professionals
• Demonstrated ability to manage sales performance using measurable KPIs and production goals
• Experience coaching sales calls and providing actionable feedback to producers
• Strong understanding of Personal Lines insurance products and coverage
• Experience creating accountability within a remote sales environment
• Strong leadership and interpersonal skills, including the ability to have difficult performance conversations professionally and tactfully
• Strong analytical skills and ability to identify performance problems through sales data
• Tech-savvy and comfortable learning and managing multiple technology platforms
• Comfortable working with CRM/lead-management systems, VOIP phone systems, call-recording technology, and sales dashboards
• Strong written and verbal communication skills
• Ability to work independently in a fully remote management position
• Must be available Monday through Friday during Pacific Time business hours
• Farmers Insurance experience is strongly preferred but not required
• Experience with Allstate, State Farm, another captive agency, an independent insurance agency, or another Personal Lines insurance organization will be considered
• Independent-agency candidates should have experience with a consultative, value-based sales approach, rather than relying primarily on shopping carriers to obtain the lowest price
• Must believe in selling insurance based on appropriate coverage, customer needs, professional advice, value, and long-term relationships
• Experience building or significantly expanding a sales team is strongly preferred

• Build a new remote Personal Lines sales team from the ground up
• Recruit, interview, select, hire, onboard, train, and develop sales producers
• Establish a structured sales process for internet leads and outbound campaigns
• Establish and manage daily, weekly, and monthly sales expectations and KPIs
• Monitor the sales funnel from initial lead contact through quote and bind
• Regularly listen to and review recorded producer calls
• Conduct individual coaching sessions, team meetings, call reviews, and sales role-playing
• Develop and continuously improve sales scripts, talk tracks, objection handling, and follow-up strategies
• Coach producers to sell based on coverage, value, customer needs, and the agency relationship rather than price alone
• Hold producers accountable for activity, follow-up, production, and quality
• Identify performance issues early and address them through clear, professional, and tactful coaching
• Develop performance improvement plans when necessary
• Analyze lead contact rates, quote rates, closing ratios, producer productivity, written premium, and other sales KPIs
• Use data and call monitoring to identify opportunities for individual and team improvement
• Develop onboarding and training processes that allow new producers to become productive quickly
• Evaluate lead quality and provide feedback on internet lead sources and outbound campaigns
• Work with agency leadership to establish and achieve monthly new-business goals
• Maintain strong documentation and sales-quality standards
• Build a positive remote sales culture centered on accountability, development, customer experience, and results
• Continuously improve the department's technology, workflows, processes, and sales strategies as the team grows
• Manage the team using Farmers systems, Nexsure, lead-management/CRM technology, VOIP phone systems, call recording, and sales reporting tools

Cisneros Insurance Agency Inc has locations in the city of Riverside and San Bernardino, CA. We have been helping insurance consumers in the Inland Empire Since 1997. We offer most types of insurance an insurance policies an individual or business could need. Our office is a member of the prestigious Presidents Council Group for Farmers Insurance, a designation enjoyed by less than 1% of Farmers Agencies Nationwide. We are an established business within an essential employee category.  Our team continues to work at normal hours despite the Covid-19 pandemic.