Salesforce Administrator

Key Responsibilities:

• Administer and maintain the Salesforce environment, including user setup, profiles, roles, permissions, and data integrity.
• Build and optimize Salesforce Flows, validation rules, formulas, and approval processes.
• Manage and configure Salesforce RCA/CPQ including product bundles, pricing rules, quote templates, and guided selling.
• Translate business requirements into technical solutions using best practices.
• Work with cross-functional teams (Sales, Finance, IT, etc.) to support CRM processes and enhancements.
• Conduct impact analysis for new features and integrations.
• Support data migrations, imports, and exports using tools like Data Loader.
• Support system integration initiatives, including testing and user adoption.
• Monitor system performance and proactively address issues or inefficiencies.
• Document configurations, customizations, and processes.

Required Skills & Qualifications:

• Minimum 5 years of hands-on Salesforce Administration experience.
• Proficient in Salesforce RCA and CPQ configuration, quoting process, and customizations.
• Strong experience with Flow Builder, formulas, validation rules, and declarative automation tools.
• Ability to read, interpret, and translate business requirements into Salesforce configurations.
• Excellent understanding of Salesforce best practices and platform limitations.
• Familiar with Salesforce standard and custom objects, security model, and reporting.
• Experience using Data Loader, Workbench, and other Salesforce tools.
• Salesforce Administrator Certification (ADM-201) required.
• Revenue Cloud Advanced and CPQ Certifications are a plus.
   

Soft Skills:

• Excellent communication skills (written and verbal) in English.
• Strong attention to detail and organizational skills.
• Self-driven with the ability to work independently and manage time effectively.
• Comfortable working in a remote, collaborative, cross-cultural environment.