Salesforce Administrator – Sales & Service Cloud (f/m/d)

Permanent position, Full-time (40 hours/week), Starting immediately, Remote (Germany)

Shape the future of sustainable energy with Salesforce! In this key role, you will develop and optimize our Salesforce Sales & Service Cloud to make sales and service processes more efficient. With tailored automations, dashboards, and workflows, you’ll ensure our teams can operate at their best. Your work will help us deliver sustainable energy to our customers even faster and more efficiently. Join our team and actively drive the digitalization of the energy transition!

• Help shape the future of energy: A secure job with meaning in a growing, future-oriented, and sustainable company.
• Grow beyond yourself with us: A breeding ground for your own ideas, room for self-development and the opportunity to take on responsibility, combined with a range of internal and external training opportunities.
• Keep your balance: An allowance for sport (EGYM) or the Deutschlandticket (public transport). In addition, a company pension plan, flexible working hours, the opportunity to work in an EU country and 30 days' holiday per year.
• Have fun with us: Company events like barbecues on the roof terrace, summer party and winter party. There is also a living room with table football, darts, table tennis, and more.
• Feel good: A supportive working atmosphere in a passionate team.
• Receive exclusive discounts: Attractive discounts at sustainable companies via FutureBens or a wide range of offers via Corporate Benefits. 
• Get everything you need to contribute: Complete hardware equipment (incl. laptop, mouse, headset and 2 screens for the home office) and detailed onboarding on site in Munich.
• Work comfortably and healthy in the office: Very good workstation equipment, adjustable desks, multiple screens per workstation, sitting room, shared kitchen, and more.

• Support the Salesforce Product Owner in validating and implementing requirements from the Sales and Service departments
• Monitor and analyze the performance of implemented processes in our Sales and Service Cloud and ensure they are continuously optimized for maximum efficiency
• Create solution designs, implement technical solutions, and ensure high data quality on the Salesforce platform
• Carry out system adjustments and configurations, including reports, dashboards, and workflows
• Provide technical support and training to your colleagues for optimal use of the Sales and Service Cloud
• Coordinate collaboration with internal and external partners to further develop the platform and integrate new features

• Experience in Salesforce administration and solid knowledge in maintaining the Sales, Service & Experience Cloud, along with a Salesforce Administrator certification
• Experience in analyzing and optimizing business processes, ideally with knowledge of reporting, Flow Builder, and Process Builder
• Strong analytical thinking, high self-initiative, excellent communication skills, and the ability to solve complex problems and develop effective solutions
• Confident handling of Salesforce Reports and Dashboards, Einstein Analytics, iPaaS solutions, Atlassian (Jira, Confluence), and MS Office
• Very good English skills (B2).

Memodo = Wholesale and Energy:Experts
Founded in 2013, we have developed into one of the leading wholesalers for renewable energy. We offer all components for a sustainable energy supply, from photovoltaics to charging stations to heating systems. Right at the start, we introduce you to our world and culture. And your expert knowledge will continue to grow. Our Memodo spirit is unique and is characterised by friendly and supportive cooperation. We strengthen it through events, mentoring programme & Co. Working in a home office or from Europe, among other things, ensures your balance. We look forward to getting to know you.

Diversity, equity, and inclusion statement
We want to live equal opportunities. We create a friendly, safe and supportive environment for all employees. You are welcome regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, national or ethnic origin, marital status, age, religion, or lack thereof. Hiring at Memodo is based on qualifications and business needs.

Apply!
Join our motivated team and let's drive the energy transition together! We look forward to receiving your application with CV and getting to know you!