Salesforce Business Analyst
TekWissen
2 days ago
Temporary
Remote
$47.05 - $47.05 USD hourly
CRM Management
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services
Job Title: Salesforce Business Analyst
Location: Woodland Hills, CA
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Remote
Location: Woodland Hills, CA
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Remote
Job Description
- We're really looking for a candidate with a strong Business Analyst background that can also has experience as a Scrum Master Role Title Salesforce Business Analyst Experience 15+ years of experience as a Business Analyst, with strong exposure to Salesforce platforms.
- Role Summary The Salesforce Business Analyst will act as a bridge between business stakeholders and technical teams, translating business needs into clear, actionable Salesforce requirements.
- The role involves requirement gathering, user story creation, stakeholder coordination, and supporting Agile delivery to ensure Salesforce solutions deliver measurable business value.
Key Responsibilities
- Business Analysis & Requirements Work closely with business stakeholders to elicit, analyze, and document business requirements related to Salesforce initiatives.
- Translate business needs into functional requirements, user stories, acceptance criteria, and process flows.
- Support creation and maintenance of documentation such as BRDs/FRDs (as applicable), user stories, workflows, and requirement traceability matrices.
- Perform impact analysis for enhancements, defects, and change requests within Salesforce.
- Salesforce-Specific Responsibilities Collaborate with Salesforce developers, admins, and architects to ensure requirements are clearly understood and implemented correctly.
- Provide functional guidance across Salesforce features such as objects, fields, workflows/flows, validations, reports, and dashboards.
- Participate in UAT planning and execution, including test scenario creation, coordination with business users, and validation of delivered functionality.
- Support release readiness activities and post deployment validation.
- Agile & Delivery Collaboration Work within Agile/Scrum teams, participating in backlog grooming, sprint planning, sprint reviews, and retrospectives.
- Partner with Product Owners to help prioritize backlog items and ensure stories meet Definition of Ready (DoR).
- Act as a liaison between business and technical teams to ensure smooth communication and alignment throughout the delivery lifecycle.
- Stakeholder & Communication Facilitate workshops, requirement walkthroughs, and stakeholder review sessions.
- Communicate progress, risks, and dependencies clearly to project and delivery leadership.
- Ensure stakeholder expectations are managed and changes are documented and communicated effectively.
Required Skills & Qualifications Core Skills
- 5+ years of experience as a Business Analyst, preferably in CRM or Salesforce-based programs.
- Strong understanding of Salesforce concepts (data model, security, automation, reports, dashboards). Hands-on experience writing user stories and acceptance criteria in Agile environments.
- Proficiency in Agile tools such as JIRA and Confluence (or equivalent). Strong analytical, problem solving, and documentation skills.
- Communication & Collaboration Excellent verbal and written communication skills.
- Proven ability to work with cross functional teams and multiple stakeholders.
- Ability to explain complex technical concepts in simple business terms
TekWissen® Group is an equal opportunity employer supporting workforce diversity.