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Salesforce Consultant, Managed Services

Jobgether
3 days ago
Full-time
Remote
India
CRM Management

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Salesforce Consultant, Managed Services in India.

This role sits at the intersection of Salesforce consulting, solution delivery, and ongoing client success within a dynamic managed services environment. You will work closely with clients to understand their business challenges, gather requirements, and translate them into scalable Salesforce solutions that drive measurable outcomes. The position involves hands-on configuration, development, and support across multiple Salesforce clouds, including Service Cloud and Field Service. You will also collaborate with project managers, delivery leaders, and AI specialists to deliver innovative, high-impact solutions. In this role, you will not only implement systems but also continuously optimize and enhance them to meet evolving client needs. It is an opportunity to work on diverse projects, modern Salesforce capabilities, and complex use cases in a fast-paced, client-facing environment.

Accountabilities:

  • Gather, analyze, and document client requirements and translate them into effective Salesforce solutions aligned with business objectives.
  • Design, configure, and deliver Salesforce implementations across Service Cloud, Field Service, Digital Engagement, and related modules.
  • Use Salesforce declarative tools (Flows, Process Automation, and configuration features) to build scalable solutions.
  • Collaborate with delivery managers and project managers to track progress, define responsibilities, and ensure successful project execution.
  • Support solution design, QA, testing, deployment, and post-go-live activities for client implementations.
  • Partner with technical and AI teams to develop innovative, data-driven Salesforce solutions.
  • Provide ongoing support, enhancements, and troubleshooting for managed service clients.
  • Contribute to mentoring team members and sharing knowledge on Salesforce best practices and new platform features.

Requirements:

  • 2+ years of hands-on project experience in Salesforce implementation, configuration, or development.
  • 1+ year of experience working directly with the Salesforce platform in a technical or functional capacity.
  • Strong understanding of Salesforce Service Cloud, Field Service, Community Cloud, or Sales Cloud.
  • Experience solving complex business use cases using Salesforce capabilities and automation tools.
  • Familiarity with customer service processes and project management concepts.
  • Strong communication skills with the ability to work effectively with clients and cross-functional teams.
  • Salesforce certifications (Service Cloud, Field Service, Sales Cloud, or Community Cloud) are a strong plus.
  • Bachelor’s degree in Computer Science, Engineering, Mathematics, or equivalent practical experience.
  • Detail-oriented mindset, adaptability, and strong collaboration skills.

Benefits:

  • Opportunity to work on diverse Salesforce projects across multiple industries and clients
  • Exposure to cutting-edge AI-powered and Salesforce-based solutions
  • Flexible work culture supporting remote and hybrid collaboration
  • Career development opportunities through continuous learning and certifications
  • Supportive, collaborative environment with strong team engagement
  • Opportunity to work on innovative managed services and long-term client partnerships
  • Travel opportunities for selected client engagements (up to 25%).
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.