Salesforce Lead or Senior Developer (Contractor)

ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome barriers to education. In carrying out our mission, as employees we feel a deep responsibility to members of our community and to each other, and we are committed to building and sustaining a culture where everyone can thrive.

The Role

ITHAKA is seeking a contractor for the role of Salesforce Lead or Senior Developer who will serve as a hands-on technical leader focused primarily on Salesforce implementation and maintenance, primarily SF CPQ but other areas as needed. Working in close collaboration with ITHAKA’s core Project Team, including the Technical Lead, Senior Salesforce BSA, Business Process Architect, Chief Architect, and other technical resources, the individual will ensure a seamless and successful transition. This position will report to the Chief Architect. 

This is a contract position that will be employed and managed through a third party staffing agency rather than directly by ITHAKA. This is a 40-hour-per-week contractor role for an initial six-month engagement, with the potential for extension based on project needs and individual performance.

Responsibilities

A successful engagement for this individual will mean leading up efforts to:

• Understand what has been built
• Understand the gaps between what is present and what is desired
• Take over ongoing maintenance and support of what has been built
• Contribute to new build work, including features large and small, and the creation of clear documentation
• Inform and implement strategies for CI/CD, test automation, and AI-driven software development

Experience and Skills

• Proven experience leading the ongoing development and administration of Salesforce Sales Cloud and Salesforce CPQ.
• 5+ years of hands-on Salesforce development  in Sales Cloud and CPQ, with expert-level understanding of the SFDC ecosystem, architecture, and best practices.
• Demonstrated ability to plan, execute, and manage launch roadmaps and all ongoing development work effectively.
• Skilled in creating clear documentation and technical artifacts to support scalable development.
• Experienced in agile environments, contributing to empowered teams and participating in standard agile ceremonies.
• Applies modern development practices, including CI/CD, code review, QA preview/review, and test automation.
• Strong collaborator with the ability to align technical development with business objectives and deliver high-quality outcomes.

Work Authorization and Sponsorship 

Candidates who require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States will not be considered at this time.