Cyclad logo

Salesforce Product Owner

Cyclad
1 day ago
Remote
Poland
CRM Management

We are looking for an experienced Agile Product Owner with strong Salesforce expertise to lead the evolution of a B2B Loyalty & Commerce Portal supporting international retailers and partner ecosystems.


In this role, you will combine strategic product ownership with hands-on delivery leadership, working closely with cross-functional teams to improve customer experience, drive engagement, and deliver measurable business outcomes across digital commerce channels.


This is an excellent opportunity for someone who thrives in Agile environments, enjoys working at the intersection of business and technology, and can successfully translate product vision into scalable digital solutions.


Project details

  • Industry: IT Services
  • Office location: Poland
  • Work model: Remote
  • Budget: 140-170 PLN net /h - b2b
  • Project length: Permanent
  • The job offer is available for candidates with citizenship in the European Union
  • Start date: ASAP



Your responsibilities

  • Define and drive the product vision for the B2B Loyalty & Commerce Portal
  • Translate business strategy and customer needs into actionable product backlogs and delivery plans
  • Lead feature development from discovery and business case definition through delivery and optimization
  • Prioritize initiatives and manage trade-offs between customer experience, business value, and delivery capacity
  • Collaborate closely with UX, engineering, content, and business teams to ensure successful delivery
  • Monitor and improve platform KPIs related to engagement, conversion, and performance
  • Support the continuous enhancement of retailer and partner digital experiences
  • Coordinate stakeholders across business and technology teams in international environments
  • Drive Agile ceremonies, backlog refinement, and product roadmap alignment
  • Contribute to product growth initiatives and optimization strategies


We pay attention to candidates who have

  • At least 5 years of experience as a Product Owner, Product Manager, or similar role in Agile environments
  • Proven background delivering digital products in B2B ecosystems
  • Strong Salesforce experience, preferably within Commerce Cloud, Loyalty Cloud, and related Salesforce digital platforms
  • Experience managing the full product lifecycle: discovery, business case creation, delivery, optimization
  • Strong backlog management and prioritization skills
  • Ability to align and influence stakeholders without formal authority
  • Experience working with Agile frameworks such as Scrum or SAFe
  • Strong analytical and commercial mindset with KPI-driven decision making
  • Ability to work independently and take ownership in fast-paced environments
  • Excellent communication and collaboration skills in international teams
  • Fluent English


Nice to have

  • Experience in retail, loyalty, or commerce-related platforms
  • Experience within multi-market or global organizations
  • Knowledge of Connected Consumer strategies
  • A broader understanding of the Salesforce ecosystem


We offer

  • Opportunity to shape a strategic B2B digital platform with international reach
  • Fully remote cooperation model within the EU
  • Dynamic and Agile environment with high business impact
  • Collaboration with international product, business, and technology teams
  • Long-term cooperation opportunities and ownership-driven culture
  • Real influence on product direction and customer experience improvements


Recruitment process

Introductory call

Product / stakeholder interview

Final discussion with the client team