Salesforce System Administrator

WHO WE ARE

Since 2002, ECHO Technology Solutions has been empowering businesses and nonprofits with transformative IT solutions. Over the years, we’ve successfully delivered thousands of projects to over 500 clients in partnership with 100+ trusted collaborators. Our clients are spread across several industries and include some of the most prominent organizations in the San Francisco Bay Area. Our team of highly skilled professionals is dedicated to understanding client needs and delivering solutions that drive measurable results. Headquartered in San Francisco, ECHO also boasts a global team with talented experts based in Bosnia and Herzegovina.

OVERVIEW         

We are looking for a Salesforce System Administrator who understands that admin work is not just about maintaining a system, but about improving how teams operate every day. This is not a passive support role. You will work directly with clients, understand their processes, and actively shape better solutions inside Salesforce.

WHAT YOU WILL BE RESPONSIBLE FOR 

• Own day-to-day Salesforce administration across multiple client orgs.
• Configure and maintain Salesforce objects, fields, reports, flows, validation rules, page layouts, and other automation.
• Manage user access through profiles, permission sets, and role hierarchy to ensure appropriate data visibility and system security.
• Identify inefficiencies and propose better ways of working.
• Support data quality, imports, and clean-up initiatives.
• Collaborate with developers, project managers, and consultants on more complex solutions.
• Work directly with clients to understand needs and translate business requirements into scalable, maintainable Salesforce solutions.

WHAT WE'RE LOOKING FOR

• Hands-on experience in Salesforce Administration (or another CRM platform)
• Solid understanding of core CRM concepts
• Salesforce Administrator Certification preferred or in progress
• Experience working with multiple stakeholders or clients
• Ability to think beyond “requirements” and challenge inefficient processes
• Strong organizational skills and ability to manage multiple tasks, priorities, and deadlines
• Proactive approach to learning and staying up to date with platform changes and best practices
• Fluent English, with strong communication skills (both written and verbal)

Nice to have:

• Experience with nonprofit or legal tech environments

WHAT YOU WILL LOVE ABOUT US

• Opportunity to be part of a skilled and highly motivated group of people.
• A relaxed, fun atmosphere and modern work environment.
• Work with interesting organizations—from small nonprofits to large law firms—on projects that bring real variety and ongoing challenges.
• Educational support - Salesforce certifications, courses, and training.
• Growth opportunities
• Team building and other organized activities.
• Rewards and bonuses.
• Gym membership and mobile plan provided.
• Birthday off.
• Company-provided work equipment.
• Remote or hybrid work.

If this sounds like your kind of work, send your CV to hr@echots.com