Remote role, only for applicants in Argentina and Uruguay.
The Salesforce Technical Architect is responsible for designing and delivering scalable, enterprise-grade cloud solutions across the Salesforce ecosystem. This role focuses on architecting AI-enabled, data-driven, and integrated enterprise platforms leveraging Salesforce Agentforce, Data Cloud, MuleSoft, and core Salesforce Clouds. The architect will design end-to-end solutions spanning CRM, AI agents, unified data platforms, and enterprise integrations, while ensuring adherence to Salesforce best practices, platform guardrails, and enterprise architecture standards. The role requires deep expertise in Salesforce development, AI-driven automation, integration architecture, and modern iPaaS platforms. This position works closely with delivery teams, client stakeholders, and cross-platform architects to deliver scalable, secure, and intelligent enterprise solutions.
Responsibilities:
- Architecture & Solution Design
- Architect end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Agentforce AI agents.
- Design AI-enabled workflows and autonomous agents using Agentforce to improve customer engagement, automation, and operational efficiency.
- Architect enterprise data strategies leveraging Salesforce Data Cloud, including identity resolution, unified customer profiles, and real-time data activation.
- Define scalable enterprise integration architectures using MuleSoft or other iPaaS platforms, APIs, and event-driven patterns.
- Integration & Data Strategy
- Design API-led connectivity frameworks using MuleSoft or comparable iPaaS platforms.
- Architect integrations between Salesforce and enterprise systems such as ERP, data warehouses, marketing platforms, and external SaaS applications.
- Define data ingestion, transformation, and activation strategies across Salesforce Data Cloud and external data platforms.
- Platform Development & Technical Oversight
- Provide technical leadership for development teams across Apex, Lightning Web Components (LWC), Visualforce, and Salesforce automation frameworks.
- Contribute hands-on when needed to validate architecture, unblock teams, or implement complex components.
- Ensure solutions are designed for high performance, scalability, security, and large data volumes.
- Delivery Leadership
- Partner with Delivery Managers, consultants, and client stakeholders to translate business requirements into scalable technical architectures.
- Lead design reviews, code reviews, and architectural governance across Salesforce implementations.
- Mentor developers and consultants on platform best practices, architecture patterns, and integration design.
- AI & Innovation
- Evaluate and implement Salesforce AI capabilities including Agentforce and generative AI-powered automation.
- Identify opportunities to leverage AI-driven agents, predictive insights, and real-time data activation.
- Drive innovation initiatives to continuously improve the firm’s Salesforce architecture and delivery capabilities.
- Client Advisory
- Serve as a trusted technical advisor to clients, helping them understand architectural trade-offs, platform capabilities, and long-term scalability considerations.
- Guide clients on AI adoption, unified data strategies, and enterprise integration modernization.
- Practice Development
- Contribute to internal architecture standards, accelerators, and reusable frameworks.
- Lead knowledge sharing around Agentforce, Data Cloud, and integration architecture.
- Support presales and solutioning efforts for complex Salesforce engagements.
Qualifications & Skills:
- 8+ years of experience designing and implementing Salesforce solutions.
- 5+ years of experience architecting enterprise systems and leading client-facing implementations.
- Experience delivering large-scale Salesforce implementations for mid-market or enterprise organizations.
- Strong development experience in Apex, SOQL/SOSL, Lightning Web Components (LWC), and Salesforce automation tools (Flow, Platform Events).
- Deep understanding of Salesforce platform architecture, governor limits, security models, and performance optimization.
- Experience designing solutions using Salesforce Data Cloud.
- Experience with Salesforce Agentforce or AI-powered automation frameworks.
- Strong experience designing integrations using REST, SOAP, GraphQL APIs, and event-driven architectures.
- Hands-on experience with MuleSoft or similar iPaaS platforms such as Celigo, Boomi, Workato or Informatica Cloud.
- Knowledge of API-led connectivity, microservices architecture, and enterprise integration patterns.
- Strong knowledge of JavaScript, HTML, CSS, and modern front-end frameworks used within Salesforce ecosystems.
- Experience working with complementary platforms such as AWS, Heroku, GCP, Azure or other cloud infrastructure.
- Familiarity with data platforms, data lakes, and modern analytics architectures is a plus.
- Ability to communicate complex technical concepts to both technical and non-technical stakeholders.
- Strong problem-solving skills and ability to operate in fast-paced consulting environments.
- Self-starter mindset with a passion for learning new technologies and driving innovation.
- Salesforce Application Architect, System Architect, Salesforce Data 360 and Salesforce AI Certifications Preferred