Senior Sales Engineer (Italy Remote)
ParallelsParallels is looking for an experienced Senior Sales Engineer to serve as a key technical expert and contributor throughout the pre-sales process. In this role, you will work with our industry-leading solutions, including Parallels Remote Application Server (RAS), Parallels Secure Workspace, Parallels DaaS, and Parallels Browser Isolation, playing a critical part in acquiring new customers and partners.
The top creative and technical minds could work anywhere. So why are so many of them choosing Parallels? Here are three reasons:
- This is the moment. It’s an exciting time at Parallels, with strong leadership, a refreshed brand, and a whole new approach to changing the way the world works. We’re at the forefront of a movement, and we want you to ride this wave with us.
- We want you to be you. Too often, companies tell you about their culture and then expect you to fit it. Our culture is built from the people who work here. We want you to feel safe to be who you are, take risks, and show us what you’ve got.
- It’s your world. We know you have a life. We want to be part of it, but not all of it. At Parallels, we’re serious about empowering people to work when, how, and where they want. Couch? Sweatpants? Cool with us. We believe that happy employees mean happy customers. That’s why we hire amazing people and get out of their way.
Sound good so far? Awesome. Let’s talk more about the role and see if we’re destined to be together.
As a Senior Sales Engineer, you will:
- Identify customer requirements and design tailored solutions.
- Deliver engaging product demonstrations.
- Manage Proof of Concepts (PoCs).
- Clearly communicate the business and technical value of Parallels solutions.
- Deliver compelling product demonstrations of Parallels solutions to audiences ranging from technical teams to executive stakeholders.
- Provide expert pre-sales technical guidance to prospective customers and partners, ensuring alignment with business objectives.
- Lead and manage Proof of Concepts (PoCs) from design through successful completion, validating customer requirements and success criteria.
- Shape technical solution designs and implementation strategies, leveraging best practices and customer insights.
- Maintain deep expertise in Parallels products and competitive technologies (e.g., Citrix,VMware, Omnissa) to position solutions effectively.
- Create tailored technical proposals and solution architectures that address customer challenges and deliver measurable value.
- Document and hand over customer environments to support teams, ensuring smooth transition and continuity of service.
- Collaborate closely with Account Managers and Partners to plan and allocate technical resources strategically.
- Conduct technical training sessions and webinars for partners and customers, both virtually and onsite.
- Mentor and coach junior Sales Engineers, fostering team growth and technical excellence.
What YOU bring to the team:
- Fluency in English and German. Additional languages are a strong advantage. The role will primarily support the sales team with customers and partners in the DACH region, while also contributing across the broader EMEA territory. In general, each Sales Engineer is responsible for engagements throughout the entire EMEA region.
- Strong background in IT infrastructure, security, virtualization, and cloud technologies (Azure/AWS), partnering closely with the sales team.
- Experience in a similar role supporting competing technologies such as Citrix or Omnissa is highly valued.
- Ability to quickly learn and apply new technologies is essential. Beyond technical expertise, you excel at communication, relationship-building, and problem-solving, ensuring customer success at every stage.
- You are also comfortable delivering occasional classroom-style training sessions and supporting sales and marketing initiatives at industry events.
- Willingness to travel periodically, including visiting customers and partners onsite together with the sales team.
- Experience: 5+ years of relevant experience in Sales Engineering, Technical Consulting, or a similar role focused on application/desktop virtualization, security, or IT infrastructure.
- Virtualization Expertise: Hands-on experience with one or more major platforms: Parallels RAS, Citrix Virtual Apps and Desktops, Omnissa Horizon, Microsoft RDS, or Azure Virtual Desktop. Deep knowledge of Microsoft Remote Desktop Services is essential.
- Cloud Knowledge: Proven experience with cloud platforms, primarily Microsoft Azure and/or Amazon AWS.
- IT Infrastructure: Solid understanding of core IT concepts related to systems, networking, and security.
- Communication: Exceptional presentation, communication (written and verbal), and training skills. Ability to create clear technical documentation.
- Customer Focus: Demonstrated ability to understand customer needs, build trust, and act with ownership.
- Adaptability: Eagerness to learn new technologies quickly.
- Travel: Willingness and ability to travel up to 20% annually for events, training, or customer meetings.
US:
- Parallels is an award-winning solution that helps users leverage the best technology out there, whether it's Windows, MacOS, Chrome OS, iOS, Android, or the cloud.
- We have millions of users and decades of innovation under our belts.
- We offer a fully remote workspace. There is no pressure to work in an office whatsoever.
- Hours are flexible, too! You've worked hard to build your life, and we don't want to give it up for work.
- Our team is growing fast, and there's a ton of energy and a lot of really smart, motivated, fun people ready to welcome you in.
What are you waiting for? Apply now! We can’t wait to meet you.
(FYI, we’re lucky to have a lot of interest and we so appreciate your application, though please note that we’ll only contact you if you’ve been selected for an interview.)
About Parallels
Parallels is a global leader in cross-platform and virtualization solutions that make it simple for businesses and individuals to securely access applications and data on any device, anywhere.
Parallels operates two core businesses. Parallels Desktop enables individuals and organizations to run Windows applications on Mac computers, providing a seamless, native-like experience without changing devices or disrupting workflows. Parallels Workspace Solutions deliver simple, flexible, and secure virtual applications and desktops through Parallels RAS, Parallels DaaS, and Parallels Browser Isolation, offering a modern, cost-effective alternative to traditional VDI across hybrid and cloud environments.
Together, Parallels helps customers reduce complexity, streamline IT operations, improve security, and deliver a seamless user experience across Windows, macOS, Linux, ChromeOS, iOS, Android, and the cloud and emerging application models. To learn more, visit www.parallels.com.
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