Senior Salesforce Administrator (REMOTE)

Job Summary: 

The Senior Salesforce Administrator serves as the primary owner of the Salesforce platform supporting 100+ users globally. This role will act as the sole internal Salesforce admin, responsible for day-to-day support, user enablement, system optimization, and partnering cross-functionally across the business. The ideal candidate is hands-on, proactive, and comfortable owning the platform end-to-end.

Essential Job Responsibilities:

• Serve as the primary Salesforce Administrator, owning platform support and ongoing enhancements.
• Provide day-to-day user support, troubleshooting issues and improving user experience.
• Partner cross-functionally with Sales, Marketing, Finance, Customer Experience, and IT.
• Build and maintain reports and dashboards to support business decision-making.
• Manage and improve data quality, including deduplication and data governance.
• Oversee and optimize opportunity pipeline visibility and reporting.
• Design and implement automation (Flows) to improve business processes.
• Support user onboarding, training, and adoption of Salesforce best practices.
• Collaborate with and manage third-party Salesforce partners/consultants as needed.
• Support the design and implementations of integrations between Salesforce and enterprise systems ensuring accurate data flow and mapping.

Qualifications:

Required

• 5+ years of hands-on Salesforce Administration experience
• Strong experience with Sales Cloud and Service Cloud configuration
• Experience as a sole or lead Salesforce Admin supporting 50–100+ users
• Proven ability to support end users and drive adoption
• Experience working cross-functionally with multiple business units
• Experience working alongside or integrating with an ERP system
• Strong problem-solving, communication, and stakeholder management skills
• Ability to work EST hours
• Salesforce Certified Platform Administrator

Desired

• Experience with solution design or Salesforce roadmap planning
• Experience with Data Cloud or Agentforce
• Manufacturing, B2B, or Food & Beverage industry experience
• Working knowledge of SQL, Optiva, and GridMate

Working Conditions:

• Remote role
• Occasional travel (including international) for sales meetings