Senior Systems Engineer

We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.

The purpose of this position is to develop architecture, execute projects, prioritize, investigate and troubleshoot problems and questions pertaining to server hardware & software, system applications and data processing as appropriate. Additionally, this position is the primary contact for data center infrastructure, cloud service and responsible for day-to-day operation of server operations including provisioning, maintenance, backup & recovery and other related activities. The role operates with minimal oversight and acts as a strategic advisor to IT Infrastructure leadership.

• Strong conceptual and analytical skills
• Problem-solving abilities
• Possess high-level of accountability and ownership
• Operate as a technical leader with minimal oversight
• Log and track calls using problem management database and maintain history records and related problems documentation
• Manage computer servers, network health, file backups, antivirus and EDR servers
• Available for on call support in rotation with system administrators
• Perform maintenance windows, testing, disaster recovery planning or unplanned outages as needed
• Oversee email service including administration and provisioning of mailboxes, calendars and distribution lists
• Perform hardware, software, cloud deployments pertaining to infrastructure.
• In-charge of implementation of all datacenter and cloud related technologies.
• Automate mundane operations tasks for helpdesk, desktop and system administrators
• Document system configurations and track changes
• Provide mentorship and technical leadership to system administrators and support staff
• Server as escalation point for System administrators, Desktop and Helpdesk analysts

• Attend staff meetings or other company sponsored or mandated meetings as required
• Keep up with technology trends and act as the leading advisor in Datacenter and cloud technologies to the IT Infrastructure Manager
• Perform additional duties as assigned
• Ability to work off-hours and on call when required

• Bachelor’s degree in related field or equivalent technical work experience, required
• 8-12+ years’ experience of Microsoft Windows Server, SQL Server, Exchange, DNS, Microsoft365, Azure and all related technologies (Entra ID, virtual machines, networking, storage, defender, etc.), required
• 3+ years in a senior or lead-level role
• Strong Experience with Microsoft Intune, required
• Expert Experience designing, implementing and troubleshooting Active Directory, required
• Experience leading enterprise-wide initiatives
• Experience with monitoring and observability platforms (Azure Monitor, SCOM, SolarWinds, etc.)
• Strong Experience in SAN, NAS storage, and backup technologies, required
• Experience in working with web hosting vendors and cloud hosted servers, required
• Deep Experience and knowledge of virtualization technologies(Hyper-V and VMWare), required
• Experience with high-availability technologies such as load-balancing and clustering, required
• Advanced Proficiency in scripting languages (PowerShell, VBS, etc.) to automate tasks, required
• Strong working knowledge of TCP/IP, VLANs, routing basics, VPNs, firewalls
• Position requires fluency in English; written and oral communication
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