ServiceNow Senior AI Developer – ITSM
Sparix Global.Job Title: ServiceNow Senior AI Developer – ITSM
Experience Required: 8+ Years
Timezone - 1:30 PM to 9:30 PM IST (Originally CET)
Work Mode: Remote
Duration: 4 Months (September 2026 – end of December 2026). Extension possible based on performance.
We are building AI-powered solutions and enterprise ITSM capabilities on the ServiceNow platform using Now Assist, Agentic AI, and Generative AI.
Own end-to-end delivery of ServiceNow ITSM initiatives, including technical design, development, automation, AI-powered capabilities, testing, deployment, and support, with strong hands-on Now Assist implementation in enterprise ITSM environments.
Requirements:
- 8+ years of hands-on ServiceNow development, delivering complex enterprise ITSM implementations
- Proven production implementation of multiple Now Assist skills, plus AI adoption and governance experience
- Strong automation experience, Flow Designer, Integration Hub, intelligent routing and approvals
- Core development expertise: Script Includes, Business Rules, Client Scripts, Scripted REST APIs, and integrations
- Certifications required: CSA, CAD, and Certified Implementation Specialist – ITSM (Now Assist / GenAI / Agentic AI certifications are a plus)
- Strong communication and problem-solving skills; fluent in English
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|
S.No. |
Technology / Skill Area |
Candidate Experience (Years) |
Self Rating (Out of 10) |
|
1 |
Overall Years of Experience |
|
|
|
2 |
Relevant Experience |
|
|
|
3 |
ServiceNow Development |
|
/10 |
|
4 |
ServiceNow ITSM |
|
/10 |
|
5 |
Enterprise ITSM Implementations |
|
/10 |
|
6 |
Now Assist |
|
/10 |
|
7 |
Production Implementation of Now Assist Skills |
|
/10 |
|
8 |
AI Adoption |
|
/10 |
|
9 |
AI Governance |
|
/10 |
|
10 |
Generative AI |
|
/10 |
|
11 |
Agentic AI |
|
/10 |
|
12 |
ServiceNow Automation |
|
/10 |
|
13 |
Flow Designer |
|
/10 |
|
14 |
Integration Hub |
|
/10 |
|
15 |
Intelligent Routing |
|
/10 |
|
16 |
Approvals / Approval Automation |
|
/10 |
|
17 |
Script Includes |
|
/10 |
|
18 |
Business Rules |
|
/10 |
|
19 |
Client Scripts |
|
/10 |
|
20 |
Scripted REST APIs |
|
/10 |
|
21 |
ServiceNow Integrations |
|
/10 |
|
22 |
Technical Design / Architecture |
|
/10 |
|
23 |
Testing & Deployment |
|
/10 |
|
24 |
AI-powered ServiceNow Capabilities |
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