Sr. Policy Services Underwriter– Workers' Compensation | 100% Remote (WFH) Opportunity
General Summary
The Sr. Business Operations Analyst works with field operations and corporate underwriting to address policy issues that need to be corrected and /or changed. The objective for the Sr. Business Operation Analyst is to address Underwriting tasks: complex, exposure changing and premium bearing endorsement requests, bureau issues, audit and claim issues and other post bind policy issues and serve as a Team Lead.
Essential Duties and Responsibilities
- Works closely with Corporate Compliance and Governance ensuring compliance with Federal and State regulations, Workers’ Compensation Bureau regulations and internal governance processes.
- Addresses policy level issues - endorsement requests, bureau issues, audit and claims issues and other post bind policy issues. Understands the policy level issues, works with the appropriate parties, and develops solutions to resolve those issues with little direction.
- Ensures customer responsiveness goals are met while maintaining appropriate underwriting discipline.
- Serves as a team lead, providing guidance to other non-senior analysts.
- Reviews and approves referrals within their Senior Authority in the absence or at the request of the Underwriting Manager.
- Supports the Business Operations Manager in managing and updating SOPs for the team’s processes.
- Serves as the subject matter expert and designated tester for system upgrades, special projects, and updates including testing.
- Maintain current knowledge of key Federal, State, Bureau and internal regulations and processes.
- Monitors Bureau & DOI actions and works with Corporate Compliance and governance on business changes needed.
- Works collaboratively with: Sales, Claims, IT, Legal, Loss Control, Premium Audit and Field operations (Underwriting and Underwriting Services).
- Other duties as assigned.
Requirements
- Minimum of 8 years of experience in the Workers Compensation industry, preferably with a field underwriting and underwriting support unit.
- Senior level technical expertise, knowledge of key Federal, State and Bureau regulations, knowledge in how to get regulatory information
- Must demonstrate understanding of NCCI and/or Independent Bureau State(s).
- Must have strong verbal and written communication skills, collaboration, and influence management skills.
- Must have superior analytic and decision-making skills.
Certification
- Insurance Designation preferred
Education
- Bachelor’s degree
- Equivalent combinations of education and experience may be considered.
Work Environment:
- Remote: This role is remote, and only open to candidates currently located in the United States and able to work without sponsorship.
- It requires a suitable space that provides a private and quiet workplace.
- Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
- Travel: May be required to travel to off-site location(s) to attend meetings, as necessary
Salary Range: $70,000 - $100,000 and a comprehensive benefits package, please follow the link to our benefits page for details! EMPLOYERS Benefits
About EMPLOYERS
As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!
We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS!
Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.
We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!
At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career. About EMPLOYERS #LI-Remote