Sr. Salesforce Contract & License Administrator
Stefanini EMEA
28 days ago
Contract
Remote
Poland
CRM Management
Job Description
Stefanini Group is seeking a talented Salesforce & License Administrator to join our Client's team. The Salesforce Contract & License Administrator is responsible for the end-to-end management, optimization, and oversight of Salesforce (SFDC) licenses across the organization. This role serves as a central point of coordination between global, regional, and local IT teams, ensuring accurate license provisioning, cost-efficient usage, and alignment with budget and planning cycles. The ideal candidate brings a detail-oriented mindset, strong communication skills, and a solid understanding of software licensing processes in a multinational environment.
Main Responsibilities:
License & Subscription Management
- Support central, regional, and local IT organizations with Salesforce license requirements, acting as the primary advisor for license usage, allocation, and consumption.
- Collect, validate, and consolidate monthly license and subscription needs; prepare and maintain provisioning tables for the company and affiliated entities.
- Process additional license orders, request quotations from vendors, and maintain accurate change logs to document license adjustments.
- Monitor and report on license consumption, identifying discrepancies, underutilization, and opportunities for optimization.
Forecasting & Cost Optimization
- Lead in annual planning cycles by estimating future license and subscription needs in line with business growth and budget requirements.
- Prepare consolidated forecasts of Salesforce software licenses.
- Work proactively to identify cost optimization opportunities, including reclaiming unused licenses.
- Manage quarterly and annual license SWAP process within the organization and with Salesforce vendor.
- Monitor and report on Flex and Data cloud credit consumption
- Support financial processes related to SMS and internal license recharge
Governance, Compliance & Process Improvement
- Maintain accurate documentation of license inventories, subscription terms, and contract details.
- Support internal audits, compliance checks, and alignment with internal IT governance standards.
- Contribute to continuous improvement by refining processes, tools, and reporting standards related to license management.
Qualifications & Experience:
- Experience in License or Contract Administration, ideally in a multinational or large scale environment.
- Familiarity with SaaS licensing models, subscription structures, and procurement processes.
- Basic understanding of Salesforce Clouds, roles, profiles, permission sets, and related licensing schemes (a strong plus).
Skills & Competencies
- Solid understanding of core IT delivery and service management processes.
- Strong analytical skills with the ability to interpret licensing data and identify optimization opportunities.
- Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams and regions.
- High attention to detail, strong organizational abilities, and proactive problem-solving approach
Nice to Have
- Exposure to Salesforce administration, vendor management, or IT procurement practices.
- Knowledge of budgeting and financial planning related to software or SaaS spending.
What's next:
It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. In case you need further information, just send us a message at recruitmentEMEA@stefanini.com and we'll be happy to assist!
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
Diversity & Inclusion
Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!
About us
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on www.stefanini.com and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues.
We want to inform you that there are currently scams targeting job seekers by falsely using our company's name, Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.
Please remember that legitimate job offers from Stefanini will always come through official channels, including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information, please disregard them.
If you suspect you've been targeted, please contact us immediately at RecruitmentEMEA@stefanini.com for verification.
Key Points to Remember:
* Legitimate job offers only follow interviews conducted with our hiring managers or clients.
* We will never ask for payment at any stage of the recruitment process.
Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.
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