Description

Strategist Digital Sales Channel

(Job Code 983527)

(Grade STP-035)

Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

The Digital Sales Strategist supports Commercial Industry and Expert Selling teams by managing GPO and customer partner portals (Digital Sales Rooms) to expand end-user reach. Responsibilities include building, updating, and maintaining portals, tracking their status, and aiding in customer re-engagement. The role also oversees content governance and navigation for the content management system, ensuring sales materials are organized and accessible. Strong attention to detail, administrative skills, and cross-functional collaboration are essential.

What you’ll be doing:

· Build, update, and maintain partner portals (Digital Sales Rooms) for our Commercial and Expert Selling teams.

· Implement new sections, improve layouts, and refresh content to drive ongoing engagement on customer portals.

· Track portal development, updates, and performance metrics using shared systems and trackers.

· Maintain accurate records of portal activity, requests, and updates.

· Drive portal re-engagement by identifying value-added updates and supporting sellers with timely content.

· Generate and analyze reports to support customer engagement tracking and sales conversations.

· Partner with sellers to help them use portals effectively within their accounts.

· Collaborate with cross-functional teams to ensure strategies and messaging align with business priorities.

· Troubleshoot basic portal issues and escalate complex needs as required.

· Support content navigation and organization within our content management system.

What you bring to the table:

· A passion for delivering results, delighting customers, and winning as a team.

· Strong organizational skills and attention to detail in managing multiple projects and deadlines.

· Strategic and creative thinking—able to solve problems and adapt quickly.

· Self-motivation and the ability to work effectively with minimal supervision in a fast-paced environment.

· Comfort with administrative and operational tasks related to content management and documentation.

· Clear and professional communication skills with both internal teams and customers.

· Ability to collaborate with cross-functional groups to achieve shared goals.

· Commitment to delivering high-quality, customer-facing work.

What’s needed- Basic Qualifications

· Minimum 3+ years’ related experience.

· Proficiency with MS Office suite.

· Project management experience from planning to execution.

What’s needed - Preferred Qualifications:

· Bachelor’s degree

· Experience managing multiple project deadlines and working with diverse partners and functioning as a key stakeholder.

· Familiarity with digital sales tools, portals, or content management systems.

We Offer:

· Inclusive culture with associate-led Business Resource Groups

· Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

· Opportunities for career growth and professional development in a collaborative, supportive environment

**For MA or Remote in US : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

Strategist - Digital Sales Channel

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