Accessibility Tester – ERP/CRM/Retail/Enterprise-level applications
PlatoDiscover
The Opportunity
PLATO is one of Canada's leading software testing services firms, driven by the mission of building a stronger, more inclusive technology workforce. While we are proudly Indigenous-led and committed to creating opportunities for First Nations, Métis, and Inuit communities, our team reflects the rich diversity of Canada. We welcome talented individuals from all backgrounds who share our passion for quality and excellence in software testing.
At PLATO, we believe that better software leads to a better world. Our software testing specialists come together with a shared commitment to delivering exceptional results for our clients while building strong, resilient communities. We have established offices in Fredericton, Ottawa/Gatineau, Sault Ste. Marie, Regina, Calgary, Vancouver, and Victoria, including locations near Indigenous communities.
We are looking for Accessibility Testers to support one of our clients across the country. Those applicants located near a PLATO offices or client offices will be expected to work some onsite hours.
In this role you will be responsible for delivering an accessibility assessment report with WCAG 2.1 AA pass/fail results, and documented defects with severity ratings, impacted users, and remediation guidance.
What you'll do
Responsibilities
- Conduct manual accessibility testing using screen readers and keyboard navigation
- Run automated accessibility scans using industry tools
- Assess UI components, workflows, usability, and navigability for users with disabilities
- Identify accessibility defects and assess impact on different user groups
- Work with Development and Designers to explain defect reports and participate in accessibility improvements
What you'll need
Qualifications
- Strong hands-on experience with WCAG 2.1 Level AA testing.
- Experience in testing ERP/CRM/Retail/Enterprise-level applications
- Expertise using screen readers and other assistive technologies
- Experience with automated accessibility testing tools
- Ability to interpret WCAG success criteria and map findings accurately
- Experience testing enterprise or ERP applications with complex workflows
- Excellent documentation and communication skills
Preferred Qualifications
- IAAP Certification (CPACC, WAS, or CPWA)
- Experience working with development frameworks commonly used in ERP systems
- Knowledge of ADA, Section 508, EN 301 549, or other accessibility regulations
We're looking for
Core Skills
A little bit about us
PLATO
Who We Are
PLATO is a software testing and technology services company trusted by clients around the world.
In addition to providing our clients the highest quality software testing services, PLATO is creating careers in technology for First Nations, Inuit, and Métis people from coast to coast to coast through our innovative train-and-employ model. Since 1997, we have been helping organizations all over the world reach their quality objectives by delivering scalable, proven, quality-centric managed services. Companies such as Apple, Suncor, TD Bank, Medavie, BCLC, LinkedIn, Boeing, and many others have gained considerable advantage from our Quality Assurance (QA), Testing, and eLearning expertise and experience.
We deliver specialized QA services to our clients with the goal of helping them increase profitability, boost customer satisfaction, manage development cycles and implement quality-centric solutions. We develop innovative approaches and solutions, designed to generate increased efficiencies, competitive advantage, and market share for our clients.
Are you interested?
Work With Us
At PLATO, we encourage our employees' personal career growth. We have plans in place to make sure that each employee is connected with a people manager to help guide them through their professional development, offer e-learning classes, and give our employees the opportunity to pursue software certifications for cutting-edge technologies.
PLATO respectfully acknowledges that our offices are located on treaty territories, unceded First Nations and Inuit territories, and part of Métis homelands. We honour their long history of welcoming many Nations to the beautiful Turtle Island and we actively work towards reconciliation between Métis, Inuit, and First Nation peoples and non-Indigenous people on this Land.
We contribute to proactive employment practices to promote inclusivity and diversity to those especially marginalized populations such as women, persons with disabilities, members of visible minorities, First Nations, Métis, and Inuit peoples, and all other groups protected under the Human Rights Code.
We are committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require accommodation during any aspect of the recruitment process and we will work with you to address your needs.