HubSpot Solutions Architect

Instrumental, one of the top Elite HubSpot Partner agencies, is on the lookout for a passionate and driven Solutions Architect to enhance our talented agency team.

We are seeking a true expert in HubSpot implementation to support client engagements and configure state-of-the-art Customer Experience (CX) systems. If you’re passionate about HubSpot and ready to architect diverse and innovative systems, this is the perfect opportunity for you.

As a Solutions Architect, you’ll support our implementation team through system discovery, crafting the ideal HubSpot-centered architecture, configuring it to specification, and supporting stakeholders for successful adoption. Your expertise will align CRM, marketing, sales, and CX systems to deliver essential lead intelligence and create an exceptional buying experience for our clients.

Who We Are

Instrumental is a digital sales and marketing agency based in Golden, Colorado and a proud Elite HubSpot Partner. We partner with growth-minded organizations to build scalable, data-driven marketing and revenue strategies within the HubSpot ecosystem.

We show up unapologetically on our own terms. We lead with authenticity, build real relationships, and deliver exceptional work. There is a bit of Western frontier energy in how we operate. We are self-made, trailblazing, and committed to doing things the right way.

We are not the loudest in the room, but we earn trust quickly. Whether partnering with a Fortune 500 company, a CMO, or a founder building something from scratch, we meet people where they are and lead with a human-first approach. We care deeply about the craft behind a well-built HubSpot solution and the artistry behind a well-told brand story.

Our work speaks for itself. We have earned more HubSpot Impact Awards than any other agency because we stay focused on what matters most, delivering meaningful results that drive real client success. At Instrumental, high standards and strong culture go hand in hand. We support each other, take ownership, and take pride in the impact we create together.

We also believe modern, high-performing work includes thoughtful use of AI. We are continuously evolving how we work by embracing tools and technologies that help us move faster, think smarter, and deliver better outcomes for our clients.

Who You Are

You show up as your authentic self, grounded, prepared, and ready to contribute.

You take ownership of your work, follow through on commitments, and communicate proactively. You ask thoughtful questions, build trust easily, and look for ways to improve both your work and the team around you.

You adapt your approach to meet people where they are, whether working with founders or enterprise-level leaders, without losing your authenticity. You value both discipline and creativity, and you care about doing things the right way.

You are organized, reliable, and able to balance multiple priorities while maintaining a high standard of work. Most importantly, you care about your work, your team, and the impact you are making.

You are also curious and open when it comes to AI. You do not need to be an expert, but you are willing to explore, experiment, and adopt new ways of working that improve efficiency, quality, and outcomes. You see AI as a tool to enhance your thinking, not replace it.

How We Think About AI

AI is part of how modern teams do great work.

At Instrumental, we expect a baseline of curiosity, initiative, and practical experimentation when it comes to AI. Our team members consistently look for ways to improve how work gets done, especially by increasing velocity by reducing time to complete a task and elevating excellence by improving the quality, clarity, and usefulness of the outcome.

The right person for Instrumental is eager to learn, open to evolving tools and workflows, and motivated to help build a more intelligent, efficient, and high-quality way of working.

In This Role, You Will:

• Extract and develop user stories from client meetings, translating them into functional requirements for HubSpot and related platforms
• Create detailed build plans that meet deadlines and stay within scope, including deliverables such as architecture maps and ERDs
• Work cross-functionally in a team setting to support enterprise-level clients
• Assess marketing, sales, and service requirements, current tech stacks, and business objectives to define optimal system configurations
• Map future-state processes and customer journeys to implement HubSpot effectively across all hubs (Marketing, Sales, Service, and Operations)
• Handle complex HubSpot configuration tasks, including data capture, automation engineering, CRM setup, and user adoption strategies
• Develop sophisticated nurture campaigns to boost engagement and support demand generation measurement
• Streamline data flow through an integrated marketing, sales, and service strategy to enhance lead intelligence
• Optimize lead hand-offs and nurturing processes using automation and data capture techniques
• Leverage HubSpot reporting and analytics tools, including datasets and attribution, to deliver actionable client insights

We’re Looking for Individuals Who:

• Have an unwavering passion for HubSpot and its ecosystem
• Are skilled at guiding clients through discovery and translating needs into actionable plans
• Demonstrate persistence and enjoy solving complex challenges in enterprise environments
• Possess outstanding written and verbal communication skills
• Can manage multiple engagements and adapt to evolving client needs
• Have significant HubSpot experience across all hubs and an understanding of change management methodologies
• Approach complex problems with creativity and enthusiasm
• Thrive under pressure while maintaining high-quality deliverables
• Work independently while contributing meaningfully to cross-functional teams
• Are eager to learn and stay current with HubSpot innovations and best practices
• Balance priorities effectively and drive results for enterprise clients

Technical Competencies:

• Relevant HubSpot certifications across Marketing, Sales, Service, and Operations hubs
• Strong foundation in HubSpot CRM, marketing automation, and service platforms
• Proven ability to configure systems to meet complex technical requirements
• Experience with Salesforce, Microsoft Dynamics, and ETL tools such as Skyvia, Hightouch, or Zapier is a plus

Social Skills:

• Ability to build and develop client-facing relationships in enterprise environments
• Confidence in leading discovery sessions and extracting key insights from client conversations
• Ability to guide discussions and hold stakeholders accountable across cross-functional teams
• Strong collaboration skills across multiple organizational levels
• Demonstrates ownership, accountability, and a strong work ethic
• Adds value in unique situations while maintaining a growth mindset

Qualifications & Work Experience:

• 3 to 5 years of relevant experience in HubSpot implementation and client services
• BA/BS degree or equivalent professional experience
• Proven expertise across HubSpot hubs with a track record of consultative success
• Strong communication skills and the ability to prioritize effectively in complex project environments

Our Benefits:

• Comprehensive medical, dental, and vision insurance
• Short-term and long-term disability coverage
• Accident insurance for additional peace of mind
• 401(k) retirement plan
• 15 paid holidays each year
• Generous paid vacation policy
• Quarterly incentive plan, eligible to earn up to an additional 10% of salary

Instrumental was awarded Inc.'s Best Workplaces and is a 2025-certified Great Place to Work. Join an award-winning culture that values collaboration, innovation, and excellence.

If you're ready to take your career to the next level and make a meaningful impact in a collaborative environment, we’d love to have you on board. Apply today to join Instrumental and contribute to our clients' success stories!