Role Overview
We are looking for an experienced HubSpot Specialist to lead CRM strategy, implementation, and client engagement. This is a client-facing role that combines technical expertise with strategic thinking to deliver scalable HubSpot solutions. The ideal candidate has strong experience across multiple HubSpot Hubs and a deep understanding of revenue operations (RevOps) in B2B environments.
Key Responsibilities
- Act as a trusted advisor to clients on HubSpot solutions and CRM strategy.
- Lead end-to-end HubSpot implementations across Sales, Marketing, and Service Hubs.
- Evaluate client tech stacks and design scalable HubSpot-centred architectures.
- Plan and execute CRM migrations, integrations, and system enhancements.
- Develop and optimise sales pipelines, marketing automation, and reporting frameworks.
- Build workflows, custom objects, dashboards, and advanced automations.
- Manage and maintain data integrity, governance, and system performance.
- Collaborate with internal teams to deliver client projects successfully.
- Provide training and documentation for client stakeholders.
- Monitor performance, analyse data, and recommend continuous improvements.
Education & Experience
- Bachelor’s degree in Information Technology, Computer Science, Marketing, Business Administration, or a related field (Master’s degree is a plus).
- 5+ years of experience working with HubSpot CRM across at least two Hubs (Sales, Marketing, Service, CMS, or Operations).
- 2–4 years in a client-facing, consulting, or solutions role, preferably within a SaaS or agency environment.
- Proven experience managing multiple client projects and delivering CRM implementations.
Required Skills & Experience
- Strong understanding of CRM strategy, sales funnels, and marketing lifecycles.
- Experience in integrations, APIs, and data architecture.
- Strong project management and multi-client handling experience.
- Ability to translate complex technical concepts into simple business solutions.
- Experience with analytics, reporting, and performance optimisation.
- Strong stakeholder management and communication skills.
Preferred Qualifications
- HubSpot Certifications (e.g., Solutions Partner, Inbound Marketing).
- Experience with platforms such as Salesforce, Shopify, NetSuite, or similar.
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Background in RevOps or digital transformation projects.
Key Competencies
- Strategic thinking and problem-solving.
- Strong communication and stakeholder management.
- Analytical and data-driven decision-making.
- High attention to detail and execution excellence.
- Proactive and solution-oriented mindset.