Role Overview
We are seeking a detail-oriented HubSpot Technician to support the execution of CRM implementations. This role is responsible for translating strategic designs into high-quality technical builds within the HubSpot platform. The ideal candidate is highly skilled in HubSpot configuration, automation, and data management, with a strong focus on accuracy and performance.
Key Responsibilities
- Execute HubSpot configurations based on CRM strategy and technical specifications.
- Build and manage workflows, sequences, and automation processes.
- Configure custom properties, pipelines, lifecycle stages, and lead scoring models.
- Develop and optimise forms, landing pages, and email templates.
- Set up dashboards, reports, and attribution tracking.
- Implement and maintain integrations with third-party tools.
- Troubleshoot and resolve technical issues within HubSpot portals.
- Conduct testing and quality assurance to ensure accuracy and performance.
- Maintain clean data structures and ensure CRM data integrity.
- Document system configurations and updates.
Education & Experience
- Bachelorโs degree in Information Technology, Computer Science, Marketing, Business Administration, or a related field (or equivalent practical experience).
- 3โ5 years of hands-on experience working with HubSpot CRM or similar marketing automation platforms.
- Experience supporting CRM implementations or working in a technical support/operations role.
Required Skills & Experience
- Proven experience working with HubSpot CRM and at least one Hub (Marketing, Sales, or Service).
- Strong knowledge of workflow automation and CRM configuration.
- Experience with data imports, exports, and data hygiene practices.
- Basic understanding of HubSpot integrations and APIs.
- Proficiency in HTML/CSS (JavaScript is a plus).
- Strong analytical and problem-solving skills.
- High attention to detail and quality assurance mindset.
Preferred Qualifications
- HubSpot Certifications (e.g., Marketing Hub, Sales Hub, CRM Implementation).
- Experience working in a fast-paced agency or SaaS environment.
Key Competencies
- Detail-oriented and process-driven.
- Strong technical execution skills.
- Effective communication and collaboration.
- Ability to manage multiple tasks and deadlines.