IT Solution Architect - Salesforce
NHS ProfessionalsAre you a Salesforce Architect who wants their work to actually matter?
Are you ready to shape how one of the NHS's most important support services operates?
Could you be the person who takes our Salesforce platform to the next level?
Role Summary
At NHS Professionals, we connect thousands of healthcare workers with NHS Trusts every week. We're the NHS's largest flexible staffing provider — and the technology behind that matters.
We're looking for a Salesforce Solution Architect to join our IT Architecture team. You'll take ownership of our Salesforce platform — across Sales Cloud, Service Cloud and Experience Cloud — and help us build solutions that make a real difference to frontline NHS services.
This is a role where you'll be heard, where your ideas will be built, and where the work you do has genuine purpose. You'll be part of a supportive, collaborative team that values clear thinking and practical solutions.
What you'll be doing
- Taking Salesforce solutions from idea to live delivery — working with product, technology and business teams to get things built
- Being the go-to Salesforce expert in the organisation — giving clear, practical guidance on platform decisions and standards
- Connecting Salesforce with our wider technology platforms, including MuleSoft, Bullhorn and Microsoft Dynamics 365
- Making sure what we build is secure, scalable and in line with NHS and NHSP standards
- Working with our suppliers and partners — reviewing proposals and making sure delivery matches what's needed
- Playing an active part in our IT governance forums — sharing your thinking, supporting good decisions and helping the team move forward
- Keeping our Salesforce standards fresh as the platform grows — and bringing others along with you
About The Candidate
To be successful in this post you will need to:
- Have at least 5 years' experience working as a Salesforce Solution Architect, with hands-on delivery across Sales Cloud, Service Cloud and Experience Cloud
- Be comfortable designing end-to-end Salesforce solutions in a complex, enterprise environment — from initial design through to live deployment
- Understand how Salesforce connects with other platforms — experience with integration tools such as MuleSoft is a real advantage
- Have worked in an Agile delivery environment, ideally SAFe, and be used to working alongside product and delivery teams
- Be able to explain technical ideas clearly to people who aren't technical — and influence decisions at all levels of an organisation
- Know how to work within governance and security frameworks, including experience of ISO 27001 and GDPR in a technology context
- Hold, or be working towards, a Salesforce Architect certification — such as Application Architect or System Architect
- Be a natural collaborator — someone who shares knowledge, supports others and helps the team make better decisions together
About Us
In return for your commitment, we will offer you some fantastic benefits:
- Generous annual leave allowance with the ability to buy and sell - 27 days per year, plus bank holidays
- A commitment to talent management & development
- Values Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
- Pension – We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
- Life Assurance
- Group Income Protection
- Wellbeing Programme
- Employee Assistance Programme
- Employee Engagement & discounts platform
About Us:
NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.
NHSP is committed to being an inclusive employer of choice, working with a variety of partner organisations which provide valuable insights and best practice. We are accredited as a Top Employer by the Top Employers Institute and recognised as one of the Sunday Times Best Places to Work. As part of our ongoing commitment to equity, diversity and inclusion, we have been awarded the Race Equality Code Quality Mark and are a signatory of Disability Confident, Menopause Pledge and Mental Health at Work Commitment.
Equality, Diversity & Inclusion (EDI)
- To ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society
- To proactively embed the EDI agenda, in a meaningful way, in all that it does
- To create a psychologically safe environment in which everyone can thrive and be at their best
- To actively support and Include disabled people as part of our commitment to the Disability Confident scheme, including offering an interview to applicants to who meet the minimum criteria and choose to apply under the scheme.