Duties and Responsibilities
• Install, configure, and provide technical assistance for software and computer systems.
• Perform hardware and software installations, configurations and updates as needed.
• Install, configure, and maintain network corporate infrastructure
• Troubleshoot and resolve technical issues in a timely manner.
• Analyze records and logs to spot underlying trends and potential issues.
• Support the implementation and roll-out of new solutions or applications.
• Test, evaluate, and make decisions about new technology for the business
• Create and maintain procedural documentation, diagrams, and written instructions to repair a fault or set up a system.
• Set up new users' accounts and profiles.
• Understanding, maintaining, and securing AWS environments
The requirements listed are representative, but not all-inclusive of the knowledge, skills, and/or abilities needed to perform successfully in this position.
Skills
• The ability to think logically
• A good memory of how software and operating systems work
• Excellent listening and questioning skills, combined with the ability to interact
confidently with others to establish what the problem is and explain the solution
• The ability to work well in a team
• Problem-solving skills
• The ability to prioritize your workload
• Attention to detail.
Education / Experience
• 3 years of relevant experience in IT support
• Information Technology or Computer Science degree or certification is helpful
• Network and desktop administration
• Mac and Linux OS
• AWS Certifications are helpful
Benefits:
(NOTE: At this time, PatientFi is unable to sponsor or take over sponsorship of an employment Visa.)