Medical Assistant for a Private Psychiatric Practice in the US (Home Based Part Time)
Virtual Coworker
4 days ago
Full-time
Remote
United States
Administrative
⢠Answer inbound patient calls and general inquiries
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⢠Assist with patient communication and appointment coordination
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⢠Provide receptionist and front desk support for the practice
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⢠Schedule and manage patient appointments
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⢠Ensure calendars remain synced across scheduling platforms
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⢠Coordinate patient bookings from multiple sources
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⢠Verify patient insurance eligibility
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⢠Communicate with the billing team if additional insurance information is needed
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⢠Maintain and update patient records in SimplePractice EMR
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⢠Assist with organizing and maintaining patient documentation
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⢠Manage patient inquiries coming from platforms such as Psychology Today, Headway, and the practice website
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⢠Assist with patient intake coordination
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⢠Help maintain organized records and administrative workflows
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⢠Support general administrative tasks to help streamline practice operations
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⢠Knowledge of insurance verification
⢠Experience using EMR systems
⢠Strong phone communication and customer service skills
⢠Excellent organization and attention to detail
⢠Ability to work independently and take initiative"},{"fieldLabel":"Nice to Haves","uitype":110,"value":"⢠Experience with SimplePractice EMR
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· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift
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⢠Knowledge of insurance verification
⢠Experience using EMR systems
⢠Strong phone communication and customer service skills
⢠Excellent organization and attention to detail
⢠Ability to work independently and take initiative"},{"fieldLabel":"Nice to Haves","uitype":110,"value":"⢠Experience with SimplePractice EMR
⢠Experience in mental health or psychiatric practices
⢠Previous medical virtual assistant or medical office assistant experience"},{"fieldLabel":"Home Office Requirements","uitype":110,"value":"Please only apply for this role if you have the following home office requirements:
· Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift
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