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Remote CRM & Sales Operations Assistant

HireLATAM
3 days ago
Full-time
Remote
Costa Rica, Venezuela, Colombia, Dominican Republic, Honduras, Nicaragua, Peru, Argentina, Guatemala, Guyana, Belize, El Salvador, Panama, Chile, Uruguay, Ecuador, Mexico, and Jamaica
CRM Management

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Job Title: Remote CRM & Sales Operations Assistant (100% Work From Home) 

Location: Remote from Latin America

Position Type: Full-time

Salary:  $3,000 USD/month paid via bank transfer / ACH

Schedule: Monday - Friday, 8:00 AM – 5:00 PM CST

 

Job Overview

 

Our Client is an "anti-SaaS" data integration platform designed specifically for CPG and e-commerce brands. They unify data from major platforms like Shopify, Amazon, TikTok Shop, and Walmart into a single intelligence layer, providing operators and finance teams with unprecedented clarity. They are a lean, opinionated, and fast-moving team that values proactive problem-solvers who treat the CRM as a living reflection of the business's health.

 

The Role
 
Our Client is seeking an AI-native CRM Administrator who operates as a core member of the revenue team rather than traditional IT support. This is a high-impact, back-end role responsible for owning the CRM stack end-to-end. The successful candidate will ensure HubSpot is "battle-ready," monitor the pipeline for stale deals, and build advanced automations to eliminate manual work.
 
This is not a ticket-based admin role; it is a proactive position that requires surfacing gaps, flagging at-risk deals, and using AI—specifically Claude—as a daily productivity layer to help a small team achieve massive results.

 

Key Responsibilities 

 
HubSpot Administration & Automation
 
  • Builds and maintains complex email sequences, lifecycle automations, and workflows within HubSpot.
  • Manages deal pipelines, custom properties, and views while enforcing strict data quality standards.
  • Audits CRM data regularly to ensure clean attribution and deduplication of records.
  • Develops and maintains dashboards for pipeline health, conversion rates, and outreach activity.
 
 Call Intelligence & Pipeline Hygiene

  • Reviews call recordings in Gong (or similar) to extract key insights, objections, and next steps.

  • Logs call summaries and sentiment signals into HubSpot to ensure follow-up hygiene.

  • Monitors the pipeline daily to identify stale deals, missing next actions, or overdue tasks.

  • Establishes and maintains SLA frameworks for stage duration and outreach cadences.

 AI-Powered Sales Operations

  • Uses Claude and other AI tools daily to summarize call notes, draft professional outreach, and generate CRM entries.
  • Builds internal prompt libraries to scale CRM best practices across the team.
  • Collaborates as a "force multiplier" for Account Executives (AEs), pulling deal context and sending reminders to close loops.

 

Required Qualifications

  •  Experience: 2+ years of hands-on HubSpot CRM administration (actual backend configuration, not just usage).
  • Technical Skills: Proven experience building HubSpot workflows and email automations; familiarity with Gong or similar call intelligence platforms.
  • AI-Native Mindset: You must use Claude, ChatGPT, or similar tools as a genuine, daily part of your workflow to improve speed and quality.
  • Communication: Exceptional written and verbal English; comfortable working synchronously/asynchronously via Slack and Gmail.
  • Detail-Oriented: A very low tolerance for "dirty data" and a track record of maintaining airtight processes.
 

Preferred Qualifications

  • Experience in an early-stage B2B SaaS or data-focused company.

  • Familiarity with the e-commerce or retail data landscape.

  • Basic HTML skills for editing HubSpot email templates.

  • Experience with sales intelligence tools like Apollo, Outreach, or Clay.


 
Benefits
 
  • Competitive Compensation: High-tier salary for a specialist operations role.
  • Ownership: A seat at the center of the sales engine with the autonomy to flag and fix process gaps.
  • Growth: Opportunity to work with modern sales technologies and an AI-forward team culture.
  • Stability: Stable, long-term full-time remote position.

 

Working Style & Culture Fit

Our Client is a high-trust, low-bureaucracy team. They are looking for a professional who sees a gap and fills it without being asked. Success in this role is measured by outcomes: deal hygiene, follow-up rates, and automation reliability. If you are someone who spots a missed follow-up in a call transcript and proactively coordinates the next move, you will thrive here.

 

Benefits

  • High-Tier Compensation: $3,000 USD/month for a specialized operations role.

  • Cutting Edge: Work at the forefront of AI-integrated RevOps.

  • Impact: Direct visibility into the revenue engine of a growing tech company.

  • Stability: Stable, long-term full-time remote contract.

 
Application Disclaimer: Please Read Before Proceeding
To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.
 
Voice/Video Recording is REQUIRED
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified.
 
Mandatory Knockout Questions
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.
 
Apply Wisely
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications.
 
Check Your SPAM Folder
All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication. 
We appreciate your interest and look forward to reviewing your application!