Salesforce Admin Virtual Assistant - R222

• Location: Remote (Philippines)
• Shift: Full-Time | Fixed Night Shift (US Business Hours – EST/CST)
• Type: CRM Administration & Marketing Operations

About the Role

Are you a Salesforce professional who thrives on data integrity and high-level automation? We are seeking a Salesforce Administrator to serve as the operational backbone of our U.S.-based marketing engine. This is a "System Guardian" role—you will ensure our Salesforce instance is pristine, our Zapier automations are firing without error, and our lead attribution is 100% accurate. If you are technically curious and love building seamless workflows, this is your next career move.

Core Responsibilities

• Salesforce Administration: Lead the day-to-day health of our Salesforce environment. Manage objects, reporting, and dashboard integrity to provide real-time marketing insights.
• Automation Architecture: Build, monitor, and troubleshoot complex Zapier workflows and Salesforce automations to ensure a seamless data flow from lead-capture to CRM.
• Lead Attribution & Data Audits: Conduct regular audits of our attribution systems. You are responsible for ensuring 100% accuracy in marketing analytics and reporting.
• Technical Troubleshooting: Act as the Tier 1–2 technical lead for workflow bottlenecks, Salesforce sync errors, and WordPress plugin conflicts.
• CMS & Website Support: Manage WordPress updates and ensure website-to-CRM automation triggers are functioning correctly.
• Operational Triage: Coordinate with technical vendors, manage executive project trackers, and ensure no technical "open items" fall through the cracks.

Qualifications & Skills

• Salesforce Expertise: Required: 2+ years of hands-on Salesforce administration (Objects, Reports, Dashboards, and Data Management).
• Automation Mastery: Proven track record of building and maintaining multi-step workflows in Zapier.
• CMS Proficiency: Strong working knowledge of WordPress maintenance and CMS-to-CRM integrations.
• Communication: Exceptional written English for real-time, high-stakes collaboration with U.S. leadership.
• Availability: Must be able to work the Fixed US Night Shift (EST/CST) with a stable, high-speed internet connection and a professional home office setup.

🙋 Frequently Asked Questions

Q: Is this a general "Virtual Assistant" role?

A: No. This is a technical Salesforce Admin position. While it includes operational support, the core of the role is managing CRM integrity, lead attribution, and technical automations.

Q: Does the role require Salesforce Certification?

A: While a certification is a strong plus, we prioritize hands-on experience. You must be able to demonstrate your ability to manage Salesforce objects and complex reporting during the technical interview.

Q: What specific "Marketing Ops" tasks are involved?

A: You will be responsible for the "pipes" of our marketing—ensuring that when a lead comes in via WordPress or an ad, it is correctly attributed in Salesforce and triggers the right Zapier automations.

Q: What is the shift schedule?

A: This is a Fixed Night Shift role aligned with US Business Hours (EST/CST). You will be working in real-time with our US-based marketing team.