Salesforce Administrator - Contract

Salesforce Administrator

Location: Remote

Interview Process: 1 round, Virtual/Online

Duration: 12 Months
Employment Type: Contract
Experience Required: 06+ Years

Candidate Location: No SC residency required. Open to nationwide candidates.

Project Scope:

We are seeking an experienced Salesforce Administrator to support the daily administration, enhancement, integration, and maintenance of an enterprise Salesforce environment. This role will play a key part in supporting business operations by managing Salesforce configurations, user administration, workflow monitoring, sandbox environments, and external system integrations.

The ideal candidate will have strong hands-on Salesforce administration experience along with knowledge of integrations involving AWS Connect, ServiceNow, and Azure Active Directory (Azure AD). The role also requires experience supporting authentication, security, and Single Sign-On (SSO) solutions within Salesforce environments.

Key Responsibilities:

·        Manage Salesforce user accounts, profiles, permission sets, and access controls

·        Create, modify, deactivate, and maintain users following security and governance best practices

·        Configure and manage Salesforce sandbox environments for development, testing, and QA purposes

·        Collaborate with development teams to promote code changes and updates across Salesforce environments

·        Monitor workflow queues, automation processes, and system performance to ensure operational efficiency

·        Troubleshoot and resolve workflow, automation, and system-related issues

·        Support and maintain integrations with external platforms including AWS Connect, ServiceNow, and Azure AD

·        Configure and maintain identity provider integrations with a strong focus on Azure AD and Single Sign-On (SSO) functionality

·        Ensure secure authentication and access management across integrated systems

·        Maintain Salesforce configurations, customizations, workflows, and documentation

·        Provide end-user support, troubleshooting, and training as needed

·        Collaborate with technical and business teams to support operational improvements and system enhancements

·        Ensure compliance with organizational security standards and governance policies

Required Skills & Experience:

·        Salesforce Certified Administrator certification (or equivalent Salesforce Administration certification)

·        5+ years of experience as a Salesforce Administrator with strong expertise in day-to-day Salesforce administration and maintenance

·        Experience managing Salesforce users, profiles, roles, permission sets, and security settings

·        Strong experience with Salesforce workflows, automation processes, and troubleshooting

·        Experience with Salesforce sandbox management and environment administration

·        Strong understanding of Salesforce security and access management best practices

·        Excellent problem-solving, analytical, and troubleshooting abilities

·        Strong written and verbal communication skills

Preferred Skills:

·        Experience creating and managing Salesforce sandbox environments

·        Experience promoting code changes and deployments between Salesforce environments

·        Familiarity with external integrations including AWS Connect, ServiceNow, and Azure AD

·        Experience configuring and supporting Single Sign-On (SSO) and Identity Provider integrations

·        Knowledge of enterprise application integration and data synchronization practices

Education:

Bachelor’s Degree in Information Technology, Computer Science, or a related field


Certificate:
Salesforce Administrator Certification required