Salesforce Administrator (Remote)

Job Description

Why is This a Great Opportunity?

This is an exciting opportunity for an experienced Salesforce Administrator to support and enhance enterprise-level Salesforce environments used by teams across multiple regions. Working remotely, you will have the opportunity to influence platform strategy, improve business processes through automation, and support users on a global scale.

This role offers a blend of system administration, business process improvement, user support, and cross-functional collaboration. If you enjoy solving complex business challenges, building scalable Salesforce solutions, and working with stakeholders across departments, this position provides an excellent opportunity to make a meaningful impact.


Job Description:

The Salesforce Administrator is responsible for maintaining, optimizing, and supporting multiple Salesforce environments. This role serves as a key member of the technology team, ensuring platform stability, data integrity, user adoption, and process efficiency through thoughtful administration and automation.

Key Responsibilities
• Administer and support multiple Salesforce environments, ensuring optimal system performance and user experience
• Design, build, and maintain Salesforce automations using Flow Builder and other declarative tools
• Create and manage validation rules, workflows, page layouts, record types, and object relationships
• Maintain Salesforce data quality through imports, deduplication efforts, validation processes, and ongoing monitoring
• Provide Tier 1 and Tier 2 user support by troubleshooting issues and resolving system-related inquiries
• Create and maintain reports, dashboards, and analytics to support business operations and decision-making
• Collaborate with business stakeholders to gather requirements and translate business needs into scalable Salesforce solutions
• Support system integrations, third-party applications, and ongoing platform enhancements
• Assist with user onboarding, training, and adoption initiatives
• Manage user accounts, profiles, permission sets, and security settings
• Maintain system documentation, process documentation, and training materials
• Participate in testing, deployment, and change management activities related to Salesforce enhancements
• Identify opportunities to improve business processes through automation and system optimization
• Support global users while maintaining a high level of customer service and responsiveness


Qualifications:

Education & Experience
• Bachelor's degree in Computer Science, Information Systems, Business, or a related field preferred; equivalent experience will be considered
• Minimum of 3 years of Salesforce Administration experience
• Experience supporting Salesforce Sales Cloud environments
• Experience administering multiple Salesforce organizations preferred
• Must be legally authorized to work in the United States without sponsorship

Certifications
• Salesforce Administrator Certification (ADM-201) required

Technical Skills
• Strong proficiency with Salesforce Flow Builder and record-triggered automation
• Experience creating scalable, maintainable declarative solutions using Salesforce best practices
• Strong understanding of Salesforce data architecture, object relationships, security models, and platform functionality
• Experience managing users, profiles, permission sets, and role hierarchies
• Experience with data imports, data cleansing, and data governance processes
• Proficiency with Salesforce reporting and dashboard creation
• Strong Microsoft Excel skills for reporting, analysis, and data management
• Experience supporting integrations and AppExchange applications preferred

Professional Skills
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills
• Ability to collaborate effectively with cross-functional and geographically dispersed teams
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Customer-focused mindset with a commitment to delivering exceptional user support
• Ability to gather requirements, evaluate business needs, and recommend practical solutions
• Self-motivated with the ability to work independently in a remote environment

Preferred Qualifications
• Experience supporting international users and business operations
• Bilingual English/Spanish language skills
• Experience with enterprise-scale Salesforce environments and complex business processes

This remote opportunity is ideal for a Salesforce professional who enjoys combining technical expertise, business process improvement, and user support to drive operational success across a growing organization.

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