Introduction
Our client is looking for a Senior Remote Assistant to join their team in Richards Bay. Despite the title, this is not a remote position — the successful candidate will work full-time within the practice and play an important role in creating a welcoming and professional experience for every client.
If you are energetic, well-presented, self-motivated and driven to deliver an exceptional client experience, this could be the opportunity for you!
Description
Our client is looking for a Senior Remote Assistant to join their team in Richards Bay. Despite the title, this is not a remote position — the successful candidate will work full-time within the practice and play an important role in creating a welcoming and professional experience for every client.
If you are energetic, well-presented, self-motivated and driven to deliver an exceptional client experience, this could be the opportunity for you!
Minimum requirements
- Matric
- Previous sales and/or customer-facing experience will be advantageous
- Previous administrative experience will be advantageous
- Fluent in Afrikaans and English
- Able to work effectively in a fast-paced, people-focused practice environment
- Must be willing to work retail hours (45 hours per week), including weekends on a rotational basis, with every second weekend off
- Must understand that this is a full-time, practice-based position and not a remote working role
Skills required
- Excellent verbal communication and interpersonal skills
- Confident and comfortable engaging with new people on a daily basis
- Strong people skills with a natural ability to build rapport and establish positive relationships
- Self-confident, driven and motivated with a positive attitude
- Professional, neat and well-presented appearance
- Customer-focused with a genuine interest in providing an exceptional client experience
- Comfortable working with different personalities and adapting to various client needs
- Strong initiative with the ability to proactively assist clients and contribute to the success of the practice
Duties and responsibilities
- Work full-time within the practice and interact with a diverse range of clients and people on a daily basis
- Welcome clients in a warm, professional and confident manner, creating a positive first impression of the practice
- Build strong professional relationships with clients by demonstrating genuine interest, approachability and excellent interpersonal skills
- Engage confidently with new people on a daily basis and adapt communication style according to different personalities, needs and situations
- Create a comfortable and welcoming environment where clients feel valued, respected and at ease
- Communicate clearly, confidently and professionally with clients, colleagues and relevant stakeholders
- Listen attentively to clients, understand their needs and provide appropriate assistance and guidance throughout their experience
- Deliver a high standard of customer service by ensuring that clients receive professional, friendly and attentive support
- Apply sales skills and a customer-focused approach to identify client needs and confidently promote suitable products and services
- Contribute towards achieving sales targets and practice objectives through a driven, proactive and results-oriented approach
- Assist in creating a positive client experience that encourages customer satisfaction, loyalty and repeat business
- Manage client interactions professionally and remain calm, positive and approachable when dealing with different personalities and situations
- Demonstrate confidence when engaging with clients and colleagues while maintaining a professional and respectful manner
- Work effectively as part of a team and contribute towards a positive, supportive and professional practice environment
- Maintain a neat, professional and well-presented appearance that reflects the standards and image of the practice
- Demonstrate strong verbal communication skills and the ability to communicate information clearly and effectively
- Take initiative in identifying opportunities to assist clients and contribute towards the overall success of the practice
- Remain motivated, energetic and driven while managing a busy, people-focused environment
- Represent the practice professionally during all client interactions and ensure a consistently high standard of service is maintained
Remuneration
Arrangement from R 15 000 - R 20 000 Cost to Company, depending on experience
IMPORTANT:
- Applications close 02 October 2026
- If you did not receive feedback within 14 days, please consider your application unsuccessful
- Only applications submitted via the Ditto Jobs platform will be considered
- Only candidates who meet all our client's minimum requirements will be contacted
We offer
Incentive