As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC, we provide services to enhance the entire drug development process and commercialization lifecycle - from clinical trial support to real-world evidence generation.

Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values of Respect, Accountability, Innovation, Quality, Integrity, and Collaboration. We believe in an inclusive workplace that fosters creativity.

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!

Job Title: VBD01G - Sr. Inside Sales Representative

Brief Description:

The Sr. Inside Sales Representative will be responsible for developing and executing strategies to target prospects, including message development, prospect identification, and outreach. The role may lead to the inside sales function for a specific geographic area, line of business, segment, or customer type. The manager will identify, nurture, and convert leads to expand the sales pipeline and drive new client acquisition. Additionally, the role will be responsible for coordinating and supporting sales activities with the outside sales team, operations, and marketing.

Specific job duties:

Regularly review industry-related news articles, reports, and press releases to identify potential leads. Work with Operations, Marketing, and Outside Sales to develop and execute strategies for identifying prospects aligned with GTM, marketing campaigns, and business imperatives.
Identify decision makers within targeted accounts through LinkedIn Sales Navigator, Salesforce, and other tools.
Place proactive outbound calls and emails to potential prospects to establish qualified leads for the Outside Sales team.
Work as a key liaison between sales and marketing teams to effectively vet and qualify new, inbound leads to increase the efficiency and effectiveness of sales activities.
Manage the transition and hand-off of qualified leads to the Outside Sales team, including scheduling the follow-up meeting. Conduct pre-call research and planning to set goals for the call and to anticipate the prospect’s needs.
Initiate and conduct proactive call and email campaigns designed to follow up with prospects who have shown interest in doing business with the company.
Collaborate with the marketing team to create and refine proactive engagement in UBC’s marketing content and thought leadership.
Ensure all lead and opportunity data is properly and centrally updated in Salesforce (SFDC), compliant with company policies and practices, to inform stakeholders on pipeline health and forecasted sales expectations properly. Verify and complete required data, including verification of lead and contact records in SFDC lead response details, notes, and any follow-up actions by the sales team.
Establish regular reporting and collaboration cadence with key stakeholders.
Communicate with Sales, Marketing, and Sales Management, learning from inbound/outbound calls and associated changes needed to make the business process as strong as possible.
Ensure call scripts and outbound messaging align with UBC go-to-market positioning; amend/refine as needed.

Supervisory Responsibility: N/A

Desired Skills and Qualifications:

Bachelor’s Degree
2 plus years of experience in sales operations or related role in a service organization
Excellent interpersonal skills and ability to build relationships, establish trust and rapport with prospects.
Excellent oral communication skills to present information and solutions professionally.
Strong active listening skills: gives full attention to what other people are saying, takes time to understand the points being made, asks questions when appropriate, and lets others fully state their ideas.
Consistently maintains a high energy and friendly attitude
Strong organizational skills
Maintains a high level of integrity and professionalism
Pharmaceutical-industry experience preferred; or experience communicating and selling technical, complex products and services
Driven, entrepreneurial mindset

UBC Benefits:

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.

Here are some of the exciting perks UBC offers:

Competitive salaries
Growth opportunities for promotion
401K with company match*
Tuition reimbursement
Flexible work environment
Discretionary PTO (Paid Time Off)
Paid Holidays
Employee assistance programs
Medical, Dental, and vision coverage
HSA/FSA
Telemedicine (Virtual doctor appointments)
Wellness program
Adoption assistance
Short term disability
Long term disability
Life insurance
Discount programs

UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable, and inclusive culture that fosters respect for each other, our clients, and our patients.

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Sr. Inside Sales Representative - CRO Services for BioPharma

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