Sr Systems Engineer (Professional Services)

NexusTek is anchored by a long-established core business that delivers unparalleled managed IT services to a wide range of clients. We are embarking on a new chapter, expanding our offerings with three strategic initiatives: Professional and managed services for hybrid cloud, cybersecurity, generative AI and data. Our ambition is to cultivate a premier service organization recognized nationally for its leadership in these areas. Our mission is to take away technology headaches, allowing our clients to focus on their core business.  

 
Working hours

Monday – Friday 8:00 am - 5:00 pm and some after-hours updates 

Participate in a rotating on-call schedule (after-hours and weekends)  

Location requirements: Remote, work from home in the United States

Travel: Potential to travel 1-2 times per year

Why this job is exciting

For those feeling limited in their current IT roles, NexusTek offers dynamic opportunities. As a Senior Systems Engineer, you will work with customers to understand their business and technology needs and help them transform and optimize their cloud infrastructure. You will be part of a diverse and talented team that leverages cutting-edge cloud technologies to deliver innovative solutions.

Who you are

You are a driven technologist with a passion for cloud architecture and project delivery. You possess exceptional customer service, consultative sales, pre-sales engineering, organizational, and excellent technical skills. You are excited to learn new technologies and help customers succeed. The opportunity to work on a team with exceptionally driven, customer-obsessed technology experts, project managers, and leadership is ideal for you. You bring a cloud architect mindset and can act as a cloud computing evangelist at the leading edge of this growing industry.

NexusTek’s Professional Services organization has both specialized Engineering Practice Teams and a comprehensive Project Management Office. Your primary focus will be in the Engineering Practice to deliver high quality technical consultancy and deliverables to our customers throughout the project lifecycle. As demand allows, you will also contribute as a subject matter expert with a consulting mindset to support sales activities, project planning, and process improvement activities.

You know how to: 

• Design and guide cloud architecture decisions (Azure, AWS, Google Cloud), including landing zones, network topology, identity, governance, and resiliency patterns.
• Automate infrastructure provisioning and configuration using infrastructure-as-code (IaC) and policy-as-code approaches (e.g., Terraform/Bicep/CloudFormation, Azure Policy/AWS Config/GCP Org Policy) aligned to cloud architecture standards.
• Implement and manage monitoring and logging solutions to ensurehealthand performance of customer systems using tools likeLogicMonitor, SolarWinds, and others.
• Manage andoptimizecloud infrastructure (Azure, AWS, Google Cloud) and related services.
• Architect and implement cloud solutions using reference architectures and core services across Azure/AWS/GCP (networking, compute, storage, databases, integration, and observability), selecting PaaS whereappropriate tomeet security, availability, and cost requirements.
• Architect, deploy, and support multi-platform VDI solutions including Azure Virtual Desktop, Windows 365 Desktop, Amazon Workspaces, Citrix Desktop as a Service, and others.
• Implement andmaintainsecurity best practices across all aspects of the infrastructure and have proven experience with MDR, XDR, SIEM, Zero Trust, Endpoint Protection, and cloud-based security tools.
• Provide prompt, efficient, detailed, customer-oriented service to NexusTek customers.

How you lead delivery:

• Actively drive projects to successful outcomes by engaging with customers and other NexusTek support teams as a cloud architect and lead engineer.
• Assistin the transformation of architecture and technologies, driving adoption of leading-edge cloud services.
• Work with the project management team and other customer support teams to ensure consistent and high-quality deliverables.
• Actively seek solutions to customer needs, communicate trends to leadership, and suggest innovative solutions tooptimizeand scale environments.
• Assistwith customer communication during critical launches and support events.
• Create andmaintaincomprehensive documentation for all implemented systems and processes.
• Participate insalesdiscovery to understand customerobjectives,validaterequirements, and shape cloud solution options, scope, and approach.
• Review and provide input on Statements of Work (SOWs) for technical accuracy, feasibility, assumptions, risks, and acceptance criteria; support internal approval as needed.
• Partner withSalesand Project Management to drive the engagement from pre-salesthrough delivery—owning the technical win and ensuring the project is set up for a successful outcome.
• Lead customer discussions and articulate the alignment of technology and businessobjectives.
• Assistin driving the project management process andmaintainfamiliarity with Agile, Waterfall, and Scrum methodologies.
• Work in a fast-paced support environment anddemonstratejust-in-time learning capabilities.

You are skilled in most of these technologies:

• Minimum of 5years working directly with, or in support of Cloud technologies (Azure/ AWS / GCP)
• Demonstrated knowledge of cloud architecture and platform engineering principles (governance, landing zones, identity/network design, reliability, observability, andIaC/automation).
• Practical experience migrating applications,servicesand/or servers fromon-premises/data centers/private cloud to hybrid/public cloud.
• Experience with configuration management, orchestration, and automation (Nerdio, Terraform, Ansible, etc.)
• Demonstrated ability in at least one scripting language (Python, Bash, PowerShell, etc.)
• Experience architecting, deploying, migrating, and supporting modern workplace technologies andlarge-scaleVDI environments. (AVD, Citrix Cloud, Amazon, Horizon, RDS)
• Demonstratedexperience with on-premises, private cloud virtualization technologies including VMWare, Nutanix, Hyper-V, etc.

Additional skills are a plus:

Architect, migrate, and optimize Microsoft 365 modern workplace workloads—including Exchange Online, SharePoint Online, Teams, and Intune—covering Microsoft Entra ID, Conditional Access, security, compliance, and tenant governance best practices.

One or more of the following architect-level certifications are highly desirable: Microsoft Certified: Azure Solutions Architect Expert, AWS Certified Solutions Architect, Google Professional Cloud Architect, Multiple platform certifications, or equivalent experience (Windows, Linux, etc.).

Pay and Benefits:   

This is a full-time position located in the United States and performed remotely with some travel.  

Estimated Starting Salary/Wage Range: $100,000+ less applicable withholdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.  Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)  

In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:

• Four weeks of annualaccruedPTO  
• Seven paid national holidays 
• Medical, dental, vision options  
• Company-paid life insurance, short and long-term disability 
• Voluntary benefits such as critical illness and accident 
• Voluntary Legal Shield and identity theft protection  
• Discretionary annual 401k match plan 
• Generous employee referral bonus plan 
• Employee Assistance Program 
• Access to over 90,000+ courses in ADP My Learning  
• StandOutemployee engagement tools
• Eligible to apply for a Pluralsight license 

We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.

We seek dedicated professionals who prioritize their role with us as their primary employment. Engagement in additional employment or business activities that may conflict with your responsibilities with NexusTek is not permitted.

Interview Process - Typical interview process for this role:

 Application Stage - Thanks for showing interest by submitting your application! 

Screening Stage 

• Our recruiters carefully consider each application. If you are selected to move forward,we will contact you for the20 minuteintroductory screening to learn more about you and why you want to work for NexusTek.
• As part of our interview process, we use the Culture Index Survey—a brief, 5–10-minute assessment designed to help us understand your natural work preferences and behaviors. The survey consists of two sections:

• Self-Description: Select adjectives that best describe you.
• Job Requirements: Choose adjectives that reflect how you believe you need to behave to succeed in your current or desired role.

Prior to moving to the interview phase, you will be asked to complete the survey, or you can take beforehand here: https://surveys.cultureindex.com/s/UFfhWqnV5S/68963

      Interview Stage

• One-hour technicalvideointerview withthe Director, Project Engineering (hiring manager)
• One-hour follow-up interview withthe hiring manager along with the VP, Project Engineering
• You are welcome to requestadditionalconversations with team members youdidn’tget to meet during the process 

NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

NexusTek participates in E-Verify for all US Employees

Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team.

All communications with NexusTek professionals will only be sent from an @nexustek.com or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: https://www.nexustek.com/nexustek-careers/ or https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=567e686e-7575-49d9-b29f-985e7365f987&ccId=19000101_000001&type=MP&lang=en_US

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