Team Support Specialist

Position Summary

The Team Support Specialist is a highly organized, detail-oriented, and reliable member of the Corporate Office team. This role provides cross-functional administrative and operational support across multiple departments, helping to ensure daily operations run efficiently and accurately.This position requires strong multitasking abilities, sound judgment, and the ability to manage recurring deadlines while maintaining a high level of discretion and confidentiality.The Team Support Specialist will regularly communicate with internal departments, District Leaders, restaurant leadership teams, and third-party partners. A positive attitude, strong work ethic, and commitment to accuracy are essential for success in this role.JSC Management Group, LLC reserves the right to modify this position description and responsibilities at any time based on business needs. 

Principal Accountabilities

Administrative & Operational Support

? Conduct DTiQ spot checks and follow up on audit findings as needed

? Track audits and violations, maintaining accurate documentation within Monday.com

? Manage business licenses, including renewals and new license setup for all restaurant locations

? Coordinate ordering and management of First Aid Kits across restaurant locations

? Maintain organized records for audits, compliance tracking, and reporting

? Support quarterly initiatives and special projects as assigned

Position Requirements: Skills, Knowledge and Abilities

We are looking for someone who takes ownership, stays organized, and follows through. This role is ideal for someone starting their career who wants to learn, grow, and make an impact. 

The right candidate will demonstrate:

? Strong attention to detail and commitment to accuracy

? Reliability and consistency in completing tasks and meeting deadlines

? Willingness to learn, take direction, and ask questions when needed

? Ability to stay organized while managing multiple priorities

? Professional communication and a positive, team-first attitude

? Integrity and ability to handle sensitive information with discretion

Preferred 

? Basic experience with Microsoft Office (Excel, Word, Outlook)

? Familiarity with task management tools such as Monday.com

? Previous experience in school, volunteer work, or part-time roles demonstrating responsibility 

Position Details

This is a part-time, hybrid position . This role is a great starting point for someone looking to grow within JSC and make a meaningful impact by supporting our teams and operations.

Confidentiality and Discretion

This position requires access to sensitive company and employee information. The Team Support Specialist must maintain the confidentiality of all company and employee information and must not discuss such matters outside of JSC Management Group, LLC. Leaders must always conduct themselves with integrity and trustworthiness. Tact and discretion must be used in all dealings with all employees and vendors to maintain a positive image of JSC Management Group, LLC.