• Identify and improve internal processes to save time and reduce manual work across the firm.
• Develop and maintain automations, scripts, and small applications to support the business.
• Drive BVSA's AI development initiatives, including building and improving AI agents (e.g. Copilot Studio, Claude).
• Build and maintain Power BI reports and dashboards for management and branch use.
• Work with Python and other tools to integrate data between systems.
• Support the IT Manager on firm-wide technology and transformation projects.
• Document processes, workflows and technical solutions clearly